Gift Shop Clerk at Muscogee Nation Gaming Enterprises

Department: TUL Gift Shop

Property: River Spirit Casino Resort

Location: Tulsa, OK, US, 74137

Full-Time/Part-Time: Full Time

Provides exceptional customer service to guests at all times; keeps a well-kept and clean environment for guests to enjoy; and stocks merchandise on a daily basis. Presents a professional demeanor and attitude. Escalates issues or provides pertinent information to immediate Supervisor for resolution.

1. Ensures all products and displays are merchandised effectively to maximize sales and profitability.

2. Delivers unparalleled customer service to each guest that enters the gift shop.

3. Performs many functional duties such as keeping a clean and safe work area, dusting display shelves, stocking merchandise, stocking cigarettes, counting change, and assuring accurate sales transactions.

4. Assists with resolving operational deficiencies in areas needing attention to maintain the highest level of operation.

5. Price marks each item in inventory; stocks; sorts/arranges and offers assistance in customer purchases.

6. Receives payment for merchandise for the amount of sale and makes change accordingly.

7. Applies knowledge of debit or credit card transactions to complete sale or credit.

8. Utilizes and records accurate transactions or shift information on report, log, or documentation as instructed.

9. Assists with ordering new and old inventory items so merchandise is not depleted.

10. Utilizes skill to display items, restock or order items, as necessary.

11. Additional duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, and/or ability required.

EDUCATION

High School Diploma or GED; and/or combination of education & experience.

EXPERIENCE

1 year retail and cashier experience required; minimum 6 months data entry, cash handling, or general clerical experience required. Casino retail or merchandising experience preferred.

LICENSES/CERTIFICATIONS

MCN OPG Gaming License is required.

Key positions require knowledge and application of Title 31 reporting requirements Food Handlers required.

Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required