EEO DISABILITY PROGRAM SPECIALIST at Navy Exchange Service Command

Job Number: 2600028L Primary Location : United States-Virginia-Virginia Beach

Organization : NEXCOMHQ

Pay Range : $72,804 - $92,449 based on exp

Summary: Serves as the Lead EEO Specialist within the Disability Program, providing technical expertise, guidance, and day-to-day support in the administration of NEXCOM's Reasonable Accommodation (RA) process. Assists the Disability Program Manager in ensuring compliance with applicable laws, regulations, and Department of the Navy policies governing disability employment, outreach, and reasonable accommodation.

Duties and Responsibilities

Reasonable Accommodation & Disability Program

• Serves as the Lead EEO Specialist for the Disability Program and provides day-to-day leadership, guidance, and technical support to EEO Disability Program Specialists in the administration of the Reasonable Accommodation (RA) process for disability, religious accommodations, and pregnancy/childbirth-related accommodations. Ensures timely processing of reasonable accommodation requests and adherence to applicable laws, regulations, policies, and procedures.
• Administers the Reasonable Accommodation (RA) Program and serves as the lead technical advisor on accommodation requests involving disability, religion, and pregnancy/childbirth-related conditions. Maintains expert knowledge of applicable laws, regulations, executive guidance, policies, and relevant case law issued by the Equal Employment Opportunity Commission (EEOC), Department of Defense (DoD), Department of the Navy (DON), and other governing authorities.
• Functions as the lead technical advisor and primary point of contact for complex accommodation matters in the absence of the Disability Program Manager (DPM), ensuring continuity of operations and support to management officials, supervisors, associates, and applicants. Researches and analyzes applicable statutes, regulations, agency guidance, and case law to identify viable resolution options and provide informed recommendations on accommodation requests and program-related matters.
• Maintains expert-level knowledge of current laws, regulations, policies, procedures, and case law governing the Reasonable Accommodation process, including the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), the Pregnant Workers Fairness Act (PWFA), and Title VII of the Civil Rights Act. Applies this knowledge to provide technical guidance and recommendations to management officials, supervisors, applicants, and associates regarding accommodation rights, responsibilities, and procedural requirements. Assists management in evaluating accommodation requests, identifying effective accommodation options, and making informed decisions that ensure compliance with applicable legal and regulatory requirements.
• Oversees and monitors the processing of reasonable accommodation requests in accordance with DON and NEXCOM Reasonable Accommodation policies and procedures, ensuring compliance, consistency, and timely case management throughout all stages of the interactive process. Reviews and processes accommodation requests, assists in the interactive process, and provides guidance and support to management officials, supervisors, Human Resources personnel, applicants, and associates regarding accommodation requirements and available resolution options.

Program Administration, Compliance & Data Management

• Serves as the lead administrator for the Navy Enterprise Accommodation Tracker (NEAT) database, ensuring the accuracy, completeness, timeliness, and integrity of accommodation records and data. Monitors database activity, generates reports, conducts quality assurance reviews, and provides data analysis to support program management, compliance monitoring, and reporting requirements.
• Reviews accommodation case files for accuracy, completeness, appropriateness, and regulatory compliance. Monitors case activity, program metrics, and accommodation trends to identify barriers, improve program effectiveness, and ensure the timely and accurate preparation of reports, databases, management briefings, and workforce analyses supporting program oversight and decision-making.
• Collaborates closely with the Disability Program Manager to identify trends, evaluate program effectiveness, develop programmatic solutions, and recommend improvements that strengthen compliance, operational efficiency, customer service, and continuous improvement throughout the Reasonable Accommodation Program.

Disability Employment, Training & Outreach

• Collaborates with the Disability Program Manager and Disability Program team to develop, coordinate, and deliver annual and ad hoc training programs that increase awareness and understanding of the Reasonable Accommodation Program throughout the enterprise. Assists in maintaining and analyzing disability workforce statistics, accommodation trends, EEO and Reasonable Accommodation data, and disability-related case law to support program evaluation and continuous improvement. Provides input into policies, procedures, workforce analyses, training materials, communication strategies, and disability employment initiatives that support the recruitment, retention, advancement, and inclusion of individuals with disabilities.
• Coordinates and supports activities related to disability recruitment, employment, career development, retention, advancement, workplace inclusion, and reasonable accommodation awareness. Facilitates training and outreach efforts designed to educate management officials, supervisors, applicants, and associates on disability employment initiatives, reasonable accommodation procedures, and workplace inclusion.

EEO Complaint Program

• Processes EEO complaints, coordinates Alternative Dispute Resolution (ADR), develops and delivers EEO and Disability Program training, maintains EEO and related Reasonable Accommodation workforce data, disability workforce analysis, disability case law, and provides oversight of EEO and Disability Program functions as they relate to individuals with disabilities.

Performs other duties as described.

Performs other related duties as assigned.

GENERAL EXPERIENCE: Three years of experience in administrative, investigative, technical or other responsible work that demonstrated possession of the following: skill in written and oral expression; skill in investigating and analyzing problems; skill to read, understand, interpret and explain technical material such as written regulations, laws or court decisions; skill in working effectively with others, regardless of their socioeconomic background.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience.

AND SPECIALIZED EXPERIENCE: Three years of progressively responsible experience, including work of an analytical, interpretative, and judgmental nature. That experience must have demonstrated possession of: knowledge of the principles, practice, laws, regulations, and methods of Federal EEO and Disability Program; knowledge of personnel policies and practices; skill in analyzing organizational policies and practices to identify barriers and to propose solutions to EEO/RA problems; and knowledge of the particular employment problems faced by the disabled and other relevant classes of persons. Work performed must have included at least two years specifically related to the Disability Programs area, including processing RA requests.

Job : EEO

Schedule : Full-Time (35 + hours)

Unposting Date : Ongoing