Career Counselor RESEA at City of Worcester

The City of Worcester is seeking qualified applicants for the position

of Career Counselor within its MassHire Central Career Center for the

Executive Office of Economic Development. The Career Counselor, working

as part of the Reemployment Services and Eligibility Assessment (RESEA),

evaluates individuals who face significant barriers to employment to

determine their readiness and eligibility for various training programs

and/or employment services. The position focuses on guiding clients

toward opportunities that help them secure and sustain meaningful,

gainful employment and long-term careers. Through ongoing case

management, the Career Counselor guides job seekers in defining and

developing their Career Action Plan, advises customers on such matters

as job search methods and job interview process; review and analyze

customer information through records, tests and interviews; conducts

counseling interviews with customers; describe, explain or answer

inquiries concerning eligibility, procedures and benefits related to

agency programs; maintain liaison with public and private organizations;

compile occupational, edu?cational and other information; and perform

related work as required. The basic purpose of this work is to assist

customers in determining and achieving individual vocational,

educational and/or training goals. Bilingual applicants are encouraged

to apply. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: \~ Excellent

written and verbal communications skills. \~ Ability to maintain

detailed records on an automated and/or manual system. \~ Strong

attention to detail, high levels of accuracy & organization, and the

ability to meet deadlines. \~ Proficient computer skills (Microsoft Word

Office Suite -Word, Excel, Power Point, & Outlook; and database

formats). \~ Ability to establish and maintain effective working

relationships with diverse populations, organizations, and interests. \~

Ability to be discrete and maintain confidentiality. \~ Ability to

travel using personal vehicles to offsite locations. (Mileage

reimbursed.) \~ Working knowledge of local community resources including

both government and non-government agencies. \~ Must be able to work

independently, and as a member of a team. \~ Ability to multitask, set

priorities, adhere to deadlines in a fast-paced environment, and be

sensitive to, understand, and respect customer and staff confidentiality

issues. \~ Project coordination experience. \~ Ability to be flexible

and willing to adapt to meet the needs of Career Center operations. \~

Ability to exhibit professionalism by attendance, punctuality,

appearance, and demeanor. \~ Ability to communicate challenges and/or

concerns. \~ Regular onsite attendance required. MINIMUM REQUIREMENTS:

\~ Bachelor's degree in business, public administration, social

services, psychology, or related field OR; Any equivalent combination of

education, training and five (5) years of relevant experience which

provides the required knowledge, skills, and abilities to perform the

essential functions of the job \~ Three (3) years of experience in

career counseling, case management, and/or job development and retention

\~ Experience providing services or support to individuals from varied

cultural, educational, or socioeconomic backgrounds \~ Valid driver's

license and access to reliable transportation \~ Excellent communication

skills [Click Here to Read Full Job

Description]( https://www.worcesterma.gov/human-resources/employment-opportunities/career-counselor-resea/48599)