Retention Advisor at Morgan State University

Posting Summary

Job Title

Retention Advisor

Division

Division of Enrollment Management & Student Success

Department

Office of Student Success & Retention

Work Status

Full Time

Position Category

Staff

FLSA

Exempt

Pay Range

Exempt

Salary Range

$50,000 - $52,000 / year

Fund Source

State Support

Job Summary

The Retention Advisor at Morgan State University plays a crucial role in supporting the success and retention of first- and second-year students through personalized academic advising and proactive interventions. This entry-level position focuses on providing high-quality academic guidance, building strong student relationships, and promoting timely degree progression, with at least 50% of the time dedicated to direct academic advising. Under the guidance of a Senior Retention Coordinator (or Retention Coordinator in the absence of an SRC), the Retention Advisor helps students navigate the complexities of the university curriculum, general Education requirements, and degree pathways to ensure a smooth transition into university life.

Job Duties Academic Advising and Student Engagement (50%)

• Meet with each advisee three times per semester (averaging one meeting per month), providing guidance on course selection, academic resources, and overall degree planning.
• Maintain accurate and timely records of advising sessions using EAB Navigate360, tracking student progress and providing consistent support.
• Ensure students are on track with core curriculum, general education, and major- Specific degree pathways to support academic success and timely graduation.
• Advise students on registration, course load, and academic policies, helping them navigate Academic challenges and ensuring they understand university requirements.

Student Success Strategies and Retention (25%)

• Identify at-risk students and implement targeted success plans or interventions, including outreach for Drop List issues, academic performance concerns, or financial clearance processes.
• Use data analytics to identify trends in student performance, implementing proactive Strategies to improve retention and persistence.
• Participate in outreach campaigns designed to engage students and address specific academic barriers.

Collaboration and Communication (10%)

• Maintain professional, timely communication with students, parents, faculty, and university staff, ensuring students are aware of deadlines, policy changes, and academic requirements.
• Collaborate with academic departments and other student success teams to ensure accurate dissemination of curriculum changes, academic policies, and student Progression requirements.
• Provide regular feedback and updates to academic leadership and team members regarding student needs, academic issues, and retention progress.

Support of Institutional Programs (10%)

• Assist with Bear Necessities New Student Orientation and other onboarding initiatives, providing students with the information and guidance necessary for a smooth transition to university life.
• Participate in freshmen orientation courses and other student engagement programs designed to enhance the university experience for first-year students.
• Ensure students are compliant with financial clearance and other administrative Requirements that could impede academic progress.

Information Dissemination (5%)

• Ensure clear communication regarding curriculum and policy changes, making sure Students and other stakeholders are aware of updates that could affect academic performance progression.

Requested Minimum Qualifications Education

The successful candidate must have a Bachelor’s Degree in any discipline from an accredited college or university.

Experience

A minimum of two (2) years of related experience is required.

Other Preferences for Consideration

Knowledge, Skills & Abilities

Posting Detail Information

Posting Number

ST01589

Number of Vacancies

Job Open Date

07/01/2026

Application Review Date

Job Close Date

07/31/2026

Special Instructions to Applicant

Please enter two professional references on the References page of the application.