Education & Training Coordinator at Orleans Parish Sheriff'

Education and Training Coordinator

Summary

Onsite Interview!

The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides the care, custody, control, and rehabilitation of inmates. We are committed to providing the highest level of service and security to the court systems, executing court mandates, and protecting individuals’ rights and freedoms. Our Mission will be achieved through innovative leadership and programs, as well as the dedication and diligence of our employees.

An Education and Training Coordinator is responsible for overseeing learning and development programs that equip employees with the skills, knowledge, and competencies needed to perform their roles effectively. This role bridges instructional design with operational management, ensuring training aligns with organizational goals and regulatory requirements.

JOB RESPONSIBILITIES

• Design, implement, and manage comprehensive training programs for all employee levels, both in-person and virtually.
• Collaborate with subject matter experts to develop and update training materials, ensuring accuracy, relevance, and alignment with business objectives.
• Lead engaging, interactive sessions using varied instructional techniques and technologies.
• Assess training outcomes through assessments, feedback, and metrics analysis, adjusting to improve results.
• Oversee (LMS) Learning Management System platforms, track training progress, and suggest improvements for efficiency.
• Ensure training meets regulatory requirements and industry best practices.
• Work with HR, department managers, and other stakeholders to identify training needs and tailor programs accordingly.
• Provide ongoing coaching, mentoring, and resources to help employees apply learning in the workplace.

Required Skills and Competencies:

• Communication
• Relationship Management
• Ethical Practice
• Attention to detail and accuracy
• Confidentiality
• Judgment
• Leadership & Navigation
• Strategic thinking
• Problem-solving skills
• Teamwork

Job-related environmental factors: The employee routinely works in an indoor environment but will occasionally work in outdoor weather conditions. The employee occasionally works near moving mechanical parts; in high, precarious places; and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and vibration. The employee works a significant amount of time inside a detention center, dealing daily with inmates. While good behavior is expected of the inmates, some contact may be had with inmates who are or may be violent or have a mental illness. Working conditions can be highly stressful.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, talk, or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds.

• Bachelor’s degree in education, training, or a related field, plus several years of experience in training or education supervision.
• Proficiency in instructional design, LMS platforms, and training evaluation tools.
• Strong communication, leadership, problem-solving, and interpersonal skills; ability to handle difficult situations diplomatically.
• Ability to manage multiple priorities, coordinate schedules, and maintain detailed records of training activities.

Required Skills and Competencies:

• Communication
• Relationship Management
• Ethical Practice
• Attention to detail and accuracy
• Confidentiality
• Judgment
• Leadership & Navigation
• Strategic thinking
• Problem-solving skills
• Teamwork

Job-related environmental factors: The employee routinely works in an indoor environment but will occasionally work in outdoor weather conditions. The employee occasionally works near moving mechanical parts; in high, precarious places; and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and vibration. The employee works a significant amount of time inside a detention center, dealing daily with inmates. While good behavior is expected of the inmates, some contact may be had with inmates who are or may be violent or have a mental illness. Working conditions can be highly stressful.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, talk, or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds.