Rental Assistance Data Assistant at RCAP Solutions, Inc.

Position Summary: Under the guidance and direction of the Director of

Rental Assistance, the Rental Assistance Data Systems Assistant will be

responsible for assisting with the departmental data management systems

and software related to the administration of the Rental Assistance

programs. These functions will include but are not limited to: assisting

in maintaining owner and tenant databases, extracting and analyzing data

from system reports, and supporting the Rental Assistance Data Systems

Manager with monthly payment processing functions. Th Rental Assistance

Data Systems Assistant will assist and support staff with any

software-related issues, including training new staff or as directed,

along with ensuring compliance with funders' expectations on software

related issues. Essential Functions & Responsibilities: \~ Assist and

support the Rental Assistance Data Systems Manager and overall Rental

Assistance staff with changes to software for all rental assistance

programs and prescribed by funding source and RCAP Solutions' internal

systems. \~ Assist with the maintenance of tenant and landlord databases

to ensure data integrity. \~ Produce monthly reports on program

activities and distribute them to appropriate parties, as needed. \~

Assist the Rental Assistance Data Systems Manager in the preparations of

monthly leasing and program expenditures reports, along with payment

processing functions. \~ Communicate with owners by phone or email on

payment inquiries and/or correct payment deficiencies and make necessary

corrections, as necessary. \~ Support staff with any software-related

issues, for current and future software development. \~ Attend all

required training and meetings related to new and existing software, as

requested by funding source and/or the organization. \~ Assist with the

submission of PIC (Personal Information Controller) data, as required.

Support with data clean up, and integration, as necessary and directed

by the Rental Assistance Director. \~ Support the Rental Assistance team

with production of program reports and development of new reports as

needed. \~ Perform other duties as assigned by the Director of Rental

Assistance. Education and Experience Requirements: \~ Associate's

degree or equivalent education, with a minimum of two years of

experience working with a variety of software databases. \~ Knowledge

and experience working with a variety of different software, with the

ability to be able to create and analyze data and reports. \~ Must be

proficient with Word, Excel, OneDrive, database systems, and online

search engines. \~ Excellent written and verbal communication skills

required. \~ Bi-lingual communication skills preferred, but not

required. \~ Ability to train and present materials that are

understandable for internal and external staff and stakeholders. \~

Ability to work independently and in a team setting. \~ Valid driver's

license. Working Conditions: \~ Typical office setting at RCAP

Solutions' corporate office, with the ability to spend extended periods

of time sitting and using office equipment. \~ Move regularly from

sitting to standing position, along with frequently bending to file and

maintain files. \~ Ability to work on repetitive tasks and use fine

motor skills to handle and control objects. \~ Ability to use earpieces

or headphones. Speak, listen and understand others. \~ Occasionally lift

10-15 lbs. [Click Here to

Apply]( https://www.rcapsolutions.org/job/rental-assistance-administrative-assistant/)