Part Time Adm Support Assistant- Northern Regional Recreation Center (19hr/week) at Mecklenburg County

Follow Your Calling, Find Your Career

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Did you know that Mecklenburg County Park and Recreation proudly host many community events each year? Hummingbird Festival, The Senior Games and Festival in the Park are just a few that our employees and residents look forward to every year! Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents. We do this by providing exciting and safe recreational amenities and programs, change to improve our resident’s fitness levels and decrease health care costs. This contributes to a sense of community through events and spaces for the public to socialize, thereby increasing property values and providing tourism venues. We protect open space, natural areas, and our treasured tree canopy through stewardship. We play a critical role in ensuring Mecklenburg County achieves its vision that the county “will be a community of pride and choice for people to LIVE, WORK and RECREATE.” The department serves a population exceeding one million residents and serves the City of Charlotte, six towns, and the unincorporated areas of the county covering 523 square miles. In addition, the department manages over 21,000 acres and 230+ parks, nature preserves, greenways and facilities. The Mecklenburg County Park & Recreation Department is continually recognized for its cutting-edge programs, state-of-the-art facilities and unique partnerships. Our success is rooted in our staff. If you are interested in joining a dynamic team, dedicated to building a better community, and being recognized as leaders both in our community and across the country, then Mecklenburg County has great opportunities for you.

POSITION SUMMARY

Mecklenburg County Park & Recreation is excited to add a Part Time Administrative Support Assistant to the team at Northern Regional Recreation Center! This position will be a front-facing customer service role and assist with front desk operations, such as greeting all patrons, responding to customer inquiries, and performing cash-handling procedures. In addition, the incumbent will assist in managing reservations/bookings of our facility for special events, give tours of the facility and process memberships. This part-time position will work up to 19 hours per week, which will include a varying schedule of mornings, evenings, weekends and holidays based on business/facility needs.

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

PREFERRED QUALIFICATIONS

• Exceptional written and verbal communication skills
• Committed to providing quality customer service experiences to all patrons
• Experience in managing facility reservations

ESSENTIAL FUNCTIONS

• Provide administrative support to internal departmental staff
• Respond to inquiries and resolve administrative issues that may arise
• Prepare written correspondence such as memos, forms and emails
• Create, maintain, organize, and enter information into databases and use various computer applications
• Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
• Operate mail systems and coordinate the flow of information, internally or externally
• Schedule, confirm and maintain meetings, events, and schedules
• Compose, type, and distribute information such as meeting notes, agendas, and general information

MINIMUM QUALIFICATIONS

Experience: Minimum of two (2) years of administrative experience.

Education: High School Diploma or equivalent

Combination of relevant education and relevant experience accepted? Yes

Licenses/Certifications: May require a valid North Carolina or South Carolina Driver’s License and the ability to obtain County Driving Privileges.

Computer Skills: Data entry; Proficient in various computer applications including Microsoft Office Suite

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge

• Administrative and clerical procedures and systems using various computer applications, managing files and records
• Principles and processes for providing customer and employee services
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Skills

• Customer service
• Coordination and organization
• Judgment and decision making
• Time management

Abilities

• Adaptability: Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization
• Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
• Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization
• Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Managing Work: Effectively managing work time and resources to ensure that duties are completed efficiently

WORK ENVIRONMENT

Moderate noise is typical in this work environment

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.