Technical Writer II at Arcata Associates, Inc.

Summary

The Technical Writer II/Workflow Administrator plans, designs, writes, edits, and proofreads documents, such as correspondence, contract deliverables, manuals, and various company policies, plans, forms, and procedures in support of the J-Tech II contract in Nevada. The Technical Writer II/Workflow Administrator also manages document workflows to ensure their timely completion, compliance, and accuracy.

Essential Duties & Responsibilities

Use the in-house production flow of documents from inception to distribution of final copies. Identify and correct problem areas as they arise.

Interface with engineers and technical professionals in the writing, editing, and publication of various types of customer documents, such as manuals, work instructions, checklists, test plans, test reports, and statements of work.

When preparing technical documentation, provide guidance and direction in the areas of graphics, quality, coverage, format, and style. Develop, edit, and proofread documents, ensuring proper grammar, punctuation, and spelling to ensure that the document is compliant with departmental and publication standards.

Utilize Microsoft Word and Adobe software and Annex specific software to facilitate desktop publishing, editing and document control. Investigate and implement improved and effective methods to produce documentation electronically.

Establish and maintain an electronic data library of documents and work order files for documents received for processing.

Provide quality assurance checks for all document deliverables.

Ensure adherence to military and contract standards and specifications when preparing technical documents. Ensure documentation meets departmental, customer (internal and external), and contractual obligations.

Produce near error-free documentation in support of the J-Tech II contract.

Under the supervision of the DM/QA Supervisor, assist in managing the DM office workload. Oversee the assignment of workflow tasks to department personnel and ensure reviewer lists are complete and accurate.

Ensure all annual reviews of all controlled documents are managed and coordinated efficiently.

Provide training and support to new Technical Writers and review all documentation for proper grammar, formatting, punctuation, and spelling, in accordance with departmental and publication standards.

Maintain internal documentation and reference guides to ensure departmental continuity.

Other Related Duties

Support DM tasks in all other areas during personnel absences.

Qualifications

Perform other related duties as required.

EDUCATION (or Equivalent Experience): Bachelor's degree in English, Business, Journalism or equivalent discipline and at least two years of job-related experience or equivalent preferred. In lieu of the Bachelor's degree, a High School Diploma or High School Equivalency and at least five years of job-related experience.

SKILLS/KNOWLEDGE/ABILITIES REQUIRED: Working knowledge of Microsoft Office and Adobe Acrobat, organizational skills, and the ability to perform detail-oriented work are required. Open Text Content Server (OTCS) experience/knowledge is preferred. Position may require limited travel. Position will require the ability to obtain and maintain a Government Security Clearance.

Core Competencies

Excellent written and oral communication skills, advanced working knowledge of Microsoft Office and Adobe Acrobat, experience in desktop publishing, organizational skills, and the ability to perform detail-oriented work are required. Ability to use the Internet and other commonly used electronic communication tools. Proper English grammar, usage, spelling and punctuation; knowledge of modern business office procedures, including filing systems and business correspondence

Work Environment, Physical And Mental Demands

Typical office environment with no unusual hazards, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.