Operations Coordinator - Order Processing at MyUtilities

Operations Coordinator - Order Processing

$45,000 Salary | Structured Workflow | In-Office | Dallas, TX

Sales closes the deal. You make it real. Our advisors secure the customer. Your job is to ensure every order is executed accurately, completely, and on time across multiple provider systems.

If you're detail-oriented, tech-comfortable, and thrive in structured, process-driven work—this role will feel deeply satisfying.

What a typical day looks like:

• Process service orders seamlessly across multiple provider systems and portals
• Review sales advisor notes for total accuracy and completeness
• Contact customers directly when needed to confirm details or clarify information
• Resolve order discrepancies proactively before they escalate into issues
• Communicate effectively with sales advisors and external providers
• Track order progress meticulously to ensure successful completion
• Maintain clean, organized, and up-to-date CRM documentation
• Follow established workflows and checklists to maintain consistency

Note: This is not a slow-paced data entry job. You will manage multiple active orders simultaneously, navigate complex external vendor portals, and hit strict daily deadlines in a fast-paced environment.

What This Role Is:

• Process-driven and highly detail-focused
• Structured and reliant on repeatable daily work
• Driven by high-accuracy expectations
• Team-based and highly collaborative

What success looks like:

• Error-free order processing
• On-time completion of all daily orders
• Clean, precise, and accurate documentation
• Consistent execution of established workflows

Strong backgrounds include:

• Back-end Support
• Order Fulfillment
• Coordination
• Customer Service
• Back-Office Processing

Work Environment:

• Full-time, in-office role based in Dallas, TX
• Clear, well-defined processes and workflows
• Supportive and accessible leadership
• A stable, predictable, and structured environment

MyUtilities is an established company currently expanding our Dallas team. We simplify the move-in process by helping customers effortlessly set up electricity, internet, cable, security, and more—all in one convenient place.

Requirements

• 1–3 years of highly structured administrative, operations, or processing experience

• Strong attention to detail and accuracy
• Comfortable working in structured, process-driven environments
• Ability to manage multiple tasks and deadlines
• Strong written communication skills
• Comfortable navigating multiple systems and browser tabs
• Basic customer communication skills
• Reliable and consistent work habits
• Ability to work full-time, in-office in Dallas, TX

Benefits

• $45,000 annual salary
• Paid training
• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k)