Accounts Receivable Administrator at Firetrol Protection Systems

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. We are seeking a Accounts Receivable Admin for Firetrol’s district office in Oklahoma City, OK.

Primary Responsibilities

• Own the collection process for all assigned customer accounts
• contact customers by phone and email to collect past due invoices.
• Prioritize collection efforts using aging reports and delinquent account reports.
• Investigate and resolve billing dispute, payment discrepancies, and customer concerns.
• Drive internal accountability by following up with project managers, sales representatives,
• service coordinators, and other departments to obtain information needed to collect payment.
• Escalate collection issues to management before accounts become high risk.
• Monitor customer payment trends and identify accounts requiring immediate attention.
• Process customer payments and maintain accurate collection notes.
• Send customer statements and collection correspondence.
• Recommend credit holds or work stoppages when appropriate to minimize company risk.
• Maintain professional relationships while protecting Firetrol's financial interests.
• Assist with additional accounting or administrative duties as assigned.

Requirements

• Experience in Accounts Receivable, collections, or accounting.
• Strong verbal and written communication skills.
• Excellent organizational and follow-up skills.
• Ability to work independently and manage multiple priorities.
• Comfortable making collection calls and having difficult conversations.
• Proficient with Microsoft Office and accounting software (GP experience preferred).

Successful AR Administrator

• Reduces outstanding accounts receivable and delinquent balances.
• Is persistent, organized, and follows through until issues are resolved.
• Does not allow internal process delays to stop collection efforts.
• Holds both customers and internal team members accountable.
• Communicates professionally while remaining firm and results-oriented.
• Keeps management informed of collection risks before they become problems.

Benefits

Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.