Junior Bike Mechanic & Fulfillment Associate / Harlem / (Full Time / Part-Time) at Whizz

Position Summary

We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.

This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment.

Key Responsibilities

Customer Order Preparation

• Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
• Ensure all bikes are clean, charged, and ready for customer pickup.

Bicycle Intake & Basic Repairs

• Inspect returned bicycles and document their condition in company systems.
• Identify bikes requiring additional repairs or diagnostics.
• Perform routine maintenance and basic repairs, including:

• Flat tire and tube replacements
• Tire inflation and pressure checks
• Brake adjustments
• Basic drivetrain adjustments
• Battery inspections
• Safety inspections
• Accessory installation
• Minor component replacements

-Escalate complex repairs to senior mechanics when needed.

Inventory & Operations Support

• Perform daily inventory counts and maintain accurate inventory records.
• Assist with receiving and organizing new inventory.
• Update repair statuses in company systems.
• Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.

Quality & Safety

• Perform final quality inspections before bicycles are released to customers.
• Maintain a clean, organized, and safe workspace.
• Follow company procedures and safety standards.

Requirements

Required

• High school diploma or equivalent.
• Basic mechanical aptitude and willingness to learn.
• Strong attention to detail.
• Good communication skills.
• Ability to lift and move bicycles and batteries (up to 50 lbs).
• Comfortable working in a fast-paced environment.
• Reliable, punctual, and team-oriented.
• Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.

Preferred

• Previous experience working with bicycles or mechanical equipment.
• Retail, warehouse, or fulfillment experience.
• Familiarity with inventory management systems.
• Experience using smartphones or tablets for operational software.

Benefits

Compensation

• $18/hour