GM, Business Development, Channel Partners at The Trade Desk

The Trade Desk is a global technology company and the world's leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world's brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you're driven to solve meaningful challenges, we'd love to meet you.

Sr Director, Client Services, Channel Partners

Who we are looking for

• A strategic, enterprise-minded leader who brings clarity, operational rigor, and accountability to a high-growth environment.

• Someone who balances client success, team development, and commercial outcomes with a multi-year business-building mindset.

• Experienced in working with VARs, SIs, and/or ISVs, including designing and successfully implementing related GTM models e.g., account growth, servicing.

• Builds trusted relationships with senior client executives to serve as a consultative advisor in product strategy (e.g., how to differentiate on top of TTD offerings) and corporate/growth strategy (e.g., M&A, end-client service and revenue models).

• A strong cross-functional collaborator who influences product direction and drives company-wide initiatives.

• Serve as a member of the US + CAN Client Services leadership team, contributing to org-wide priorities, quality, and consistency.

• Performance will be measured by attainment vs. portfolio goals and by contribution to company initiatives.

What you'll do

• Lead, coach, and elevate the Client Services team (Account Management & Trading) focused on our VAR business.

• Build trusted relationships with senior client executives to serve as a consultative advisor in product strategy (e.g., how to differentiate on top of TTD offerings) and corporate/growth strategy (e.g., M&A, end-client service models). Grow senior CS team members in building these skills and related playbooks.

• Translate The Trade Desk's product vision and business goals into account growth strategies in partnership with Business Development.

• Own onboarding and lifecycle strategy for Channel Partner accounts to accelerate time-to-value and performance. Develop scalable support models, learning programs, and internal processes that enable multi-year growth.

• Champion internal collaboration and operational improvements across cross-functional teams.

• Lead talent development, succession planning, and hiring at all levels.

• Represent client needs to inform product roadmap and drive portfolio impact.

• Tackle complex challenges with systems thinking and a bias toward scalable, resourceful solutions.

• Shape the culture of the Channel Partners CS team while contributing to the broader CS leadership team.

What you bring to the table

• Collaborative leadership style with a focus on talent development, performance accountability, and organizational health.

• 10+ years of client services organizational leadership in enterprise software or consulting, with experience in intermediary/channel partner models.

• Proven success scaling teams and revenue in high-growth or public tech companies.

• Strong product and strategic fluency; able to engage on platform, implementation, and business impact.

• Skilled at aligning cross-functional leadership around growth, change, and operational priorities.

• Stellar executive presence and communication skills, able to distill complexity, influence and negotiate outcomes, and drive clarity.

• Leads through ambiguity while staying focused on client and business outcomes.

Who you are

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY]

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY]

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at [email protected] to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.