Program Manager, Workforce Development at Arizona State University

Job Profile

Administrative Operations Specialist 3

Job Family

Administrative Operations

Time Type

Full time

Max Pay – Depends on experience

$78,500.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

The Office of Global Outreach and Extended Education (GOEE) develops innovative professional education programs that extend the impact of the Ira A. Fulton Schools of Engineering beyond traditional degree programs. Working with faculty, industry, government, and academic partners, GOEE designs and delivers workforce development, executive education, corporate training, and lifelong learning programs that help individuals and organizations build practical skills for today's rapidly evolving workforce in areas such as semiconductors, advanced manufacturing, artificial intelligence, engineering leadership, sustainability, and other emerging technologies.

The Program Manager, Workforce Development plays a key role in developing, launching, and supporting this portfolio of programs by working closely with faculty, instructional designers, domestic and international industry and government stakeholders, to identify new opportunities, shape educational offerings, develop proposals and budgets, coordinate workforce programs related to grant- and partner-funded initiatives, and guide programs from early concept through launch, delivery, and continuous improvement. The role blends workforce development, program development, curriculum planning, operational coordination, and program management to create high-quality learning experiences that respond to evolving workforce needs.

Success in this role comes from connecting people, ideas, and resources across the entire program lifecycle. The Program Manager, Workforce Development works alongside faculty and instructional designers to translate workforce and partner needs into engaging educational experiences by organizing curriculum, identifying opportunities to leverage existing content, surfacing instructional gaps, and coordinating development across multiple stakeholders. The role advances the operational success of the portfolio by coordinating budgets, timelines, faculty agreements, marketing readiness, learning platforms, reporting, and continuous improvement efforts. The Program Manager, Workforce Development also provides leadership and supervision for program support staff, fostering a collaborative, customer-focused team environment while ensuring efficient execution of program operations. The ideal candidate enjoys building innovative programs, collaborating across disciplines and cultures, improving processes, and balancing strategic thinking with hands-on execution in a fast-paced, highly collaborative environment.

Salary Range: $ 57,900.00 - $78,500 per year; DOE

Essential Duties

Program Development & Management

• Support the development and continuous improvement of professional education and workforce development programs aligned with industry needs and organizational priorities.

• Collaborate with faculty, instructional designers, and internal and external partners to develop engaging learning experiences, including curriculum planning, proposal development, budgeting, and program design.

• Collaborate with Product Manager to validate market research, identify new program opportunities, and contribute to grant-funded initiatives and strategic workforce development efforts.

• Develop project plans and coordinate activities to move programs from concept through launch while balancing timelines, resources, and stakeholder needs.

Program Operations & Portfolio Support

• Coordinate the successful delivery and ongoing management of assigned programs by overseeing operational planning, faculty and partner communications, learner experience, and launch readiness.

• Maintain program budgets, documentation, reporting, and operational tracking tools while monitoring progress and supporting continuous improvement.

• Collaborate across GOEE and the university to ensure programs are delivered efficiently and consistently, identifying opportunities to improve processes, leverage technology, and enhance the overall learner, faculty, and partner experience.

• Propose and integrate AI enabled tools and workflows to build capacity and strengthen processes.

• Perform other duties as assigned in support of GOEE priorities.

Program Leadership & Partnership

• Supervise program support staff by providing coaching, performance management, work prioritization, and professional development to ensure high-quality program delivery.

• Foster a collaborative team environment while establishing operational processes and promoting continuous improvement.

• Build and maintain working relationships with domestic and international industry and government, as well as faculty and institutional academic partners to support program planning, implementation, and long-term engagement.

• Represent GOEE in meetings with external partners and stakeholders, including international collaborators, requiring occasional flexibility to accommodate different time zones.

Desired Qualifications

• Experience developing or managing professional education, workforce development, executive education, continuing education, or corporate training programs.

• Experience collaborating with faculty, instructional designers, industry partners, or other stakeholders to develop educational programs.

• Experience developing proposals, budgets, scopes of work, grant-funded initiatives, or business cases.

• Experience managing multiple concurrent programs or complex cross-functional initiatives.

• Experience supervising, mentoring, or leading professional staff or project teams.

• Familiarity with curriculum development, adult learning principles, or instructional design processes.

• Experience using learning management systems, CRM platforms, AI enabled tools and resources, Smartsheet, Airtable, and data reporting tools.

• Strong organizational, communication, and relationship-building skills with the ability to manage competing priorities in a collaborative, fast-paced environment.

• Demonstrated curiosity, initiative, and the ability to quickly learn new technical subject areas while supporting innovative workforce development programs.

Working Environment

• Activities are generally performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.

• Required to stand for varying lengths of time and walk moderate distances to perform work

• Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds

• May be required to perform tasks in the field within and/or across University campuses

• May be required to travel domestically or internationally for development, implementation, and oversight of global initiatives

Department Statement

At the Ira A. Fulton Schools of Engineering, we are delivering a world-class learning experience for our students and advancing research and innovation — all at scale. The Fulton Schools research enterprise leads use-inspired research and key national initiatives, including the Southwest Advanced Prototyping Hub, accelerating microelectronics and workforce development for the Department of Defense. We also lead the Electrified Processes for Industry Without Carbon Clean Energy Manufacturing Institute, supported by the Department of Energy, aiming to reduce carbon emissions and strengthen manufacturing. As the lead institution for the Center for Accelerating Operational Efficiency, we enhance homeland security operations through advanced tools and technologies. Additionally, we lead an NSF Engineering Research Center developing sustainable civil infrastructure and partner with another ERC advancing clean water technology.

We are an engineering school on the rise at the nation’s most innovative university, situated in the heart of its fastest-growing metropolitan area. The breadth of our faculty’s research interests and interdisciplinary approach, along with over 50 graduate and 27 undergraduate degree programs, creates a strong foundation for collaboration and the advancement of ideas that contribute to a more sustainable and livable global future.

The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we:

• Cultivate excellence.
• Deliver innovation that matters.
• Encourage bold thinking.
• Foster a community of learning and collaboration.
• Build a foundation for all to be successful.

Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator.

Driving Requirement

Driving is not required for this position.

Location

Off-Campus: Mesa/Tempe

Funding

No Federal Funding

Instructions to Apply

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$25037.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.