Service Manager - JCB at KanEquip, Inc.

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13621525

Job Summary

The Service Manager is responsible for providing leadership and

accountability for the service department, and for the performance of

service operations.

• The Service Manager will contribute to our team by: (Duties and

Responsibilities)**

• Ensuring all company values are adhered to and promoted.
• Achieving the objectives for the service department: revenue, margin

and expenses.

• Managing operational objectives for the department: work in process,

warranty, training, and efficiency objectives.

• Appropriately staffing and scheduling personnel for the most

efficient and safe performance of the department and ensures all

paperwork is completed in a timely and accurate manner, including

trucking operations.

• Managing, motivating and engaging all service personnel in their

individual performance, developmental plans, efficiency targets and

good work habits.

• Delivering exceptional customer service.
• Communicating with all location personnel, particularly technicians,

service writers, sales representatives, parts personnel.

• Promoting KanEquip Service to the local market and staying up to

date with education of new products.

• Maintain a clean and safe working environment, uphold all corporate

policies and procedures and continually improve and learn in ways

that strengthen our performance and expand opportunities.