Relief Video Monitor at City of Reading, PA

The intent of the Reading Police Department (RPD) Video Safety Unit (VSU) is to improve the safety of public spaces using video camera technology and effective communication between the public and the police. The use of video cameras provides more “eyes on the street” and enhances individual civic responsibility in the areas of reporting suspicious activity and protecting and enhancing the quality of life.

The Video Safety Unit is monitored by the Monitoring Staff both sworn and civilian. Monitoring Staff utilize the video surveillance equipment to observe activities in public spaces, report incidents to the appropriate authorities, and enhance the delivery of service by the Reading Police Department and other emergency service providers.

Hours: 3:00PM - 11:00PM

Responsibilities will include general janitorial and custodial work which may include, but not be limited to:

• Maintains constant surveillance of the City cameras within the Video Safety Unit.
• Alerts police to suspicious activity and crimes in progress.
• Operates all surveillance camera equipment, including but not limited to Video Monitors, Computers, Digital Recorders, Cameras and Controllers.
• Interacts with police officers, investigators, and District Attorney Staff in securing video for investigation and evidence.
• Maintains professional demeanor and attitude.
• Adheres to policies and procedures of Police Department and Video Safety Unit.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Must successfully pass a thorough background check by Police Department
• No prior convictions for Felony or Misdemeanor
• High School diploma or GED equivalent required.
• Must communicate effectively in English, both written and verbal
• Must be proficient with computers, including Microsoft Office software.
• Must have familiarity with CCTV and video analysis software and equipment
• Minimum of two (2) years’ experience in office setting
• Must be able to operate all video equipment with proficiency including keyboards, joysticks, printers, and computer mouse.
• Must be able to multi-task, such as observing numerous video monitors while relaying timely and accurate information via dispatch radio and telephone.
• Must be able to keep calm and set priorities in emergency situations.
• Must demonstrate knowledge of the City including street names, locations, and directions.
• Must meet training milestones within reasonable timeframe.
• Public safety experience such as telecommunicator/dispatcher/call center operator or similar position preferred.
• Pass the pre-hire Critical Assessment test; scoring at least 80% or higher.