Mercantile Receiver & Organizer at Good Food Store

Posting Details

• Posted: August 11, 2026
• Full-Time
• Locations

Showing 1 location

Montana

Good Food Store

1600 South 3rd Street West

Missoula, MT 59801, USA

Montana

Good Food Store

1600 South 3rd Street West

Missoula, MT 59801, USA

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Job Details

Please read the job description in its entirety. If you are interested in this position, complete an online application. If you are an in-house staff member, please submit a letter of interest, which should include any relevant experience or skills that are applicable to the position you are applying for, to the Human Resource Department.

FT= Full-time (30-40 hours per week)

PT= Part-time (less than 30 hours per week)

Hours Sun. Mon. Tues. Wed. Thurs. Fri. Sat. 40 hours

12:00 pm- 8:00 pm

10:00 am- 6:00 pm

10:00 am- 6:00 pm

8:00 am - 4:00 pm

OFF

OFF

12:00 pm- 8:00 pm

Note: There may be times when additional hours or schedule changes are necessary. Department meetings are announced when scheduled, and dates and times may vary. Department meeting attendance is mandatory.

Start

Six-Month

10400

12480

14560

$19.89

$20.29

$20.70

$21.32

$21.96

$22.61

$23.29

$23.99

$24.71

2080 hours worked is equal to one year if you work full time (40 hours per week). Increases after 2080 hours worked occur every 2080 hours worked up to 14560 hours.

The Mercantile Dept. Receiver and Organizer ensures products are received, organized and oversees constant maintenance of keeping the backstock area organized and clean, to enable maximum efficiency in workflow for stocking and merchandising of products in the mercantile department. Mercantile Dept. Receiver and Organizer is also responsible for accurate use of the register for customer purchases while providing prompt, friendly and courteous customer service. Duties may include ordering and data management as needed.

General

• Provide prompt, friendly, courteous and professional customer service.
• Take initiative to help customers with product questions and cultivate working knowledge of product lines.
• Provide assistance with special orders.
• Communicate customer service questions, requests and complaints to Mercantile Manager or Grocery Manager.
• Communicate product requests to Mercantile Manager.
• Maintain a clean and sanitized workspace and keep the department free of congestion.

Cashiering

• Check out customer purchases quickly and accurately, using correct prices and scanning UPCs.
• Meet and maintain department standards for accuracy including minimizing overages and shortages, collecting correct and full payment from customers and giving back full change.
• Follow proper security procedures when handling cash and during customer interactions.
• Correctly process customer returns and complete documentation.
• Communicate with customers to determine bagging preferences. Bag customer purchases in a neat and organized way following department protocol. Provide carryout assistance as needed, and when possible.
• Follow department protocol for applying coupons, rainchecks, and other discounts.
• Call for back up staff as needed so wait time is minimal for customers at check out.
• Document pricing errors to ensure prompt correction.

Stocking

• Maintain and stock shelves and displays without overcrowding; face items on shelves.
• Label items accurately with price tags or signs.
• Report price discrepancies to the Mercantile Orderer or Mercantile Manager.
• Report any UPC or product misinformation to Mercantile Orderer or Mercantile Manager.
• Take inventories of department as needed.
• Check for back stock when stocking.
• Communicate with Mercantile Buyer about slow-moving items.

Department Maintenance

• Keep retail display areas and back stock in clean, orderly condition.
• Remove trash promptly, sweep floor and mop floor.
• Clean up spills as needed.
• Dust and clean products and shelves when stocking.
• Prepare departments for periodic inventory counts.
• Follow safe working practices.
• Alert manager of any equipment break-downs or safety hazards.

Other Responsibilities

• Alert Manager on Duty (MOD) to potential shoplifters, disorderly customers or other emergencies.
• Answer and route phone calls, take and route messages as needed.
• Attend department and storewide meetings.
• Perform other tasks assigned by department manager or Manager on Duty (MOD).

Qualification Standards

Education/ Training

High School education or GED preferred, but not required.

Experience

Retail experience preferred with a strong emphasis on display skills. Familiarity with product lines also preferred with some culinary knowledge. Customer Service experience and experience working with cash registers or computers preferred.

Knowledge/Skills

Familiarity with kitchenware, gourmet products and environmentally responsible practices, products and vendors preferred. Ability to follow market trends and to maintain inventory of relevant seasonal products. Basic math skills. Detail-oriented with ability to balance cash drawer.

Attendance

Regular, predictable attendance.

Other

Ability to work closely with others and to provide excellent customer service. Professional appearance. Ability to build knowledge about environmentally responsible vendors, local vendors, and the natural foods industry. Attention to detail and excellent organizational skills. Ability to maintain accurate records. Adhere to established work and safety procedures.

| Position Requirements

Requirements

Essential Functions / Tasks

Physical

Vision

Ability to read product labels and to distinguish color for quality control. Ability to read product labels, receipts, checks.

Hearing

Hearing required to converse with customers and co-workers.

Gripping

Pick up boxes, cans, other products, tools and equipment.

Lifting

Up to 30 pounds regularly.

Stooping

Stoop and maneuver to pick up boxes from shelving and carts.

Squatting

Squat and maneuver to pick up boxes from shelving and carts.

Push/Pull

Carts/racks weighing up to 200 pounds.

Kneeling

Occasional kneeling.

Climbing

Occasional climbing.

Bending

Occasional bending.

Reaching

Reach overhead, front, side and back.

Equipment Operation

Ability to safely operate equipment.

Carry Objects

Ability to carry objects weighing up to 30 pounds.

Sitting

Not Applicable.

Walking

Short distances to bring items from miscellaneous areas.

Standing

Prolonged standing.

Mental & Psychological Demands

Comprehension

Understands and retains directions.

Reading/Writing

Basic reading/ writing skills.

Speaking

Communicate effectively with co-workers and customers.

Decision Making

Use basic problem-solving techniques.

Attention To Task/Detail

Critical Thinking Skills

Organize tasks and set priorities.

Multi-Tasking

Perform and /or direct multiple tasks simultaneously.

Interaction With Others

Customer Service

Ability to interact with the public in a positive and friendly manner.

Co-workers

Work cooperatively with co-workers.

General

Maintain composure under all circumstances.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.