Academic Records and Registration Specialist at North Park University

About North Park

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Position Summary

Under the direction of the University Registrar, the Academic Records and Registration Specialist works in concert with all Office of the Registrar staff to provide support for all assigned activities related to student records and registration.

Responsibilities

• Facilitate Registrar office coordination, including front line assistance in student in person support, organization of the Registrar/Record inbox emails, and managing Registrar Office communications.
• Facilitate and assist with digitization process of all current paper processes and student files.
• Facilitates the processing of requested transcripts by students, staff, and alumni.
• Facilitates the processing of enrollment/degree verifications by students, alumni, and outside parties.
• Facilitate the processing of records updates.
• Facilitate the student registration process and assist with requested scheduling changes.
• Assist with diploma re-order requests and other graduation-related requests.
• Assist with planning, organizing and executing university Commencement Convocations, in collaboration with other departments. Commencement Ceremony attendance required.
• Provide assistance and information to faculty, students, staff, and the public regarding course registration, student records, and University policies in-person, via email or other electronic technology, and on the telephone.
• Support the maintenance, security, preservation, and proper disposal of student education records, in both physical and digital forms, in compliance with federal privacy law (FERPA).
• Other duties as assigned by the University Registrar.
• Designee to University Committees as assigned.

Other Responsibilities:

• Enhance professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars
• Limited evening or weekend event attendance or operational hours, as needed.
• Other responsibilities as assigned.

Salary: $48,000 per year

Requirements

Education requirement

• Bachelor's degree in a related field.
• One year of related experience and/or training in higher education, preferably at an institution that serves traditional undergraduate and professional and working adult students.

Direct job-related requirements

• Experience or ability to learn the Ellucian Colleague student information system
• High proficiency with MS Office suite, especially Excel

Skills and abilities

• Demonstrated ability to work with a high degree of accuracy and detail.
• Demonstrate competence and skills with adopting and learning new technologies.
• Exercise sound judgment while critical thinking, decision making and problem solving.
• Demonstrated high level of integrity and the ability to work with confidential information and records in a professional manner.
• Take initiative and manage one’s own time effectively and efficiently.
• Communicate clearly, concisely, and persuasively, both orally and in writing. Audit one’s own work and the work of others to ensure accuracy and completeness.
• Work in a fast-paced environment and juggle various projects and competing deadlines.
• Provide timely, courteous, professional, and individualized response to inquiries and requests for assistance.

Benefits

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center