Warehouse Operations Specialist at Food Bank of the Rockies

Your Role in Our Mission

The Warehouse Operations Specialist supports efficient warehouse operations while creating a positive, safe, and engaging volunteer experience. This role is responsible for food distribution activities, inventory support, volunteer coordination, and maintaining compliance with safety, sanitation, and food handling standards.

This position is intentionally designed as a cross-functional role that supports both warehouse operations and volunteer engagement activities. The Warehouse Operations Specialist is expected to provide flexible support where needed to ensure efficient food distribution, exceptional volunteer experience, and seamless day-to-day operations. This role serves as a key contributor throughout warehouse operations, helping ensure food is distributed accurately and efficiently while supporting volunteers who make the work possible.

What You’ll Do

• Store, stage, pack, rotate, and restock food products according to food storage, sanitation, and safety guidelines.
• Keep pick locations full and organized by restacking, rearranging, and replenishing product as needed.
• Pull large delivery orders in priority order and verify order accuracy before distribution.
• Verify pick bins, support accurate inventory counts, and work with the Inventory team to research discrepancies, including zero-count items.
• Assist with product recalls, including processing recall items received from Feeding America and monitoring compliance requirements.
• Set up volunteer work areas and activities by placing food, boxes, supplies, and equipment in the appropriate locations.
• Check in volunteers, provide shift orientation and wrap-up instructions, and deliver responsive customer service support throughout each shift.
• Train volunteers on assigned tasks, Food Bank of the Rockies' mission, safe work practices, and applicable packing and sanitation standards.
• Maintain a positive, organized, and engaging volunteer experience while reinforcing workplace safety, sanitation, and food handling expectations.
• Maintain safe, clean, and organized warehouse and volunteer work areas in accordance with Feeding America, American Institute of Baking (AIB), and Food Bank of the Rockies standards.
• Complete daily setup, housekeeping, end-of-shift breakdown, and close-of-business procedures, including securing operational areas.
• Collaborate across departments to support consistent procedures, operational efficiency, and a positive experience for volunteers, community partners, and team members.
• Participate in cross-training and ongoing learning to strengthen operational versatility and provide coverage during staff absences, peak workloads, and changing operational needs.

How The Work Gets Done

The Warehouse Operations Specialist demonstrates the following core competencies in daily practice:

• Instills Trust: By consistently showing up on time, follow-through on commitments.
• Collaborates: Actively listens to supervisor, leads and other team members to maintain consistent standards.
• Customer-Centric Focus: Works to fulfill customer expectations both internally and externally in daily operational responsibilities.
• Ensures Accountability: Holds self and other team members accountable for daily operational tasks and ensuring safety compliance.

What We’re Looking For

• Commitment to the mission of Food Bank of the Rockies and serving neighbors experiencing hunger with dignity and respect.
• Strong customer service, communication, and interpersonal skills
• Ability to build positive relationships with volunteers, community partners, and colleagues.
• Strong organizational, time management, problem-solving, and critical-thinking skills
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Self-motivated, adaptable, and collaborative with a strong team-oriented approach.
• Develop and maintain working knowledge of warehouse operations, distribution activities, inventory processes, and volunteer engagement functions.
• Complete cross-training in core operational areas and provide coverage during staff absences, peak workloads, special events, and changing operational needs.
• Demonstrate flexibility by transitioning between warehouse, distribution, inventory, and volunteer support responsibilities as priorities shift.
• Proficient with Microsoft Office applications and operational databases or management systems
• High school diploma or equivalent required, Associate’s degree preferred, or equivalent work experience
• Experience in warehouse operations, logistics, volunteer coordination, customer service, or related fields preferred
• Forklift certification preferred, or ability to obtain certification.
• Experience with inventory management, warehouse management systems, or volunteer management systems is a plus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent exposure to warehouse environment: extreme cold and varying warm temperatures, occasional indoor office environment, temperature-controlled
• Uses heavy equipment daily including forklift, stand up/sit down lift truck, scissor lift, step up pallet jack, and automatic pallet jack
• Using office equipment such as a computer, mouse, keyboard, and printer
• Ability to push and pull up to 2,000 lb. pallets with a manual pallet jack
• Frequently lift or move up to 50 pounds

Expected Hours Of Work

This is a non-exempt, full-time position working approximately 40 hours per week. Typical work schedule consists of Monday through Friday, 7:30AM – 4PM. Work schedules may occasionally include evenings and Saturdays, based on organizational needs.

Benefits

At Food Bank of the Rockies, we provide a fulfilling workplace along with a comprehensive benefits package that includes:

• Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k)-retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
• Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.

Compensation: $21.50 - $23.50 hourly.

To Apply

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.

Apply online through www.foodbankrockies.org/careers . Applications will be accepted until 08/31.

Thinking about applying?

True passion and excitement for making an impact are just as important as work experience.

We encourage you to apply even if you feel you don't check every box in this posting.

Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO.

We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation, please contact us at [email protected] or 303-371-9250.