Senior Director of Project Management at AC Disaster Consulting

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.

MISSION

Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.

VISION

In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.

The position will be guided by ACDC’s Corporate Values Platform in all activities.

Position Summary

• Job Title: Senior Director, Project Management

• Full Time/Part Time/PRN: Full time
• Exempt/Non-Exempt: Exempt
• Temporary/Seasonal/Regular: Regular
• Hourly/Salary: Salary
• Compensation: $136-163k/annual
• Travel/Location: Remote with up to 50% travel required

Benefits Summary

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Wellness Benefits/Allowance
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

Mission of Role/Position Summary

Tasks, Duties, and Responsibilities:

Project Management/Client Services:

• Serve as point of contact for key clients, building and nurturing strong relationships.
• Develop client satisfaction processes and track feedback for continuous improvement initiatives.
• Understand project/clients' business objectives and challenges to provide strategic insights and solutions.
• Collaborate with cross-functional teams to develop and implement client-specific strategies and processes to ensure project success and health.
• Ensure project management compliance through ACDC’s PM Framework
• Review, update, and implement the ACDC PM Framework annually.
• Resolve client issues, concerns, and escalations in a prompt and satisfactory manner.
• Identify opportunities for process optimization and efficiency gains in project management practices.
• Drive the adoption and training of project management tools, methodologies, and technologies. Implement best practices for standard project management.
• Develop and train on lean methodology, standard approaches for process mapping and continuous improvement initiatives.
• Collaborate with other divisions to streamline cross-functional processes and improve overall organizational effectiveness.
• Provide strategic direction and leadership to the project management division.
• Define project management processes and ensure their effective implementation utilizing Salesforce.
• Monitor project performance and progress, identifying areas for improvement and taking corrective actions, ensuring adherence to timelines, budgets, and quality standards.
• Foster a culture of collaboration, accountability, and continuous improvement within ACDC.
• Manage and maintain ongoing resource allocation across all company projects in Salesforce.
• Communicate project updates, risks, and issues to stakeholders in a timely and effective manner.
• Conduct regular project reviews and status meetings with stakeholders to ensure alignment and transparency.
• Oversee project manager’s development of comprehensive project plans, including timelines, resource allocation, and budgets.
• Manage and assist in the Salesforce reporting for budget tracking, invoice review, and resource allocation as a Salesforce SME.
• Assign project/strategic managers and establish clear roles, responsibilities, and project governance.
• Identify and mitigate project risks, implementing contingency plans internally and externally as necessary.

Team Development and Performance:

• Recruit, onboard, and develop top talent within the project management team.
• Set performance expectations, provide ongoing coaching and feedback, and conduct performance evaluations.
• Foster a collaborative and inclusive team culture, promoting professional growth and development.
• Provide guidance and support to project managers, helping them overcome challenges and achieve success.
• Conduct regular performance evaluations and provide constructive feedback and coaching.
• Identify, implement, and evaluate training programs to enhance the team's project management skills and competencies.

Strategic Planning:

• Lead division SWOT analysis and business plan development.
• Develop and implement division strategic initiatives to drive growth, profitability, and continuous improvement.
• Monitor key performance indicators (KPIs) and provide regular reports on the progress of strategic objectives.
• Develop annual reports, identifying year-over-year trends, for measuring division’s strategic growth and success.
• Identify potential risks and develop internal contingency plans to mitigate them.
• Support the Business Continuity Plan maintenance and committee to plan, train, and exercise continuity processes within the company.

Business Development

• Identify and evaluate potential business opportunities, partnerships, and collaborations that align with the organization's strategic goals.
• Conduct feasibility studies, perform due diligence, and negotiate agreements to drive growth and expand market reach.
• Incorporate project management principles and practices into proposals, capability statements, and other business development products.

Knowledge, Skills, and Abilities

• Strong ethical leadership abilities.
• Excellent communication skills, both written and verbal.
• Strong people and customer service skills.

• Strategic thinking skills and ability to turn strategy into action.
• Outstanding organizational skills.
• Detail-oriented.

• Financially minded.
• Excellent problem-solving skills.
• Strong computer skills and proficiency with Microsoft Office 365 or similar platforms.
• The ability to engage with personnel at all levels of employment.
• Strong planning skills.

• Ability to work independently and collaborate with a team.
• Possess an elevated level of professionalism.
• Senior-level client engagement.

Supervisory Responsibilities

• The Senior Director has direct supervisory responsibility as outlined in the company organization chart.

Expected Hours of Work

Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.

Travel Requirements

• Up to 50% travel is expected for this position.
• Must be willing to travel and deploy to client sites for extended periods of time.

Physical Demands

• Mobility required on-site with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for extended periods of time if needed.
• Ability to manipulate up to 25 lbs. repetitively throughout the day and as needed.

Working Environment

• Emergency management personnel may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
• Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings.
• All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
• If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.

Workplace Health & Safety

We are committed to fostering a safe and healthy workplace. Employees are expected to champion a culture of safety by complying with all health and safety policies and procedures, completing required training, identifying and reporting hazards, exercising sound judgment, and taking reasonable care to protect the health and safety of themselves, their colleagues, clients, and the communities we serve.

Requirements

Experience/Education Required

• Bachelor's degree in a closely related and relevant field (years of direct experience may substitute on a year for year basis, in addition to the minimum requirements).
• 8+ years proven experience in leading and managing complex projects and project teams.
• 5+ years proven experience in strategic planning and management, preferably in a senior leadership role.
• In-depth knowledge of project management methodologies, tools, and techniques.
• Strong understanding of project financials, budgeting, and resource allocation.
• Excellent leadership and interpersonal skills, with the ability to motivate and influence others.
• Exceptional problem-solving and decision-making abilities.
• Strong business acumen and understanding of the industry dynamics.
• Excellent verbal and written communication skills, with the ability to effectively present complex information to diverse audiences.
• Ability to work in a fast-paced, deadline-driven environment.

Experience/Education Preferred

• An advanced degree in closely related and relevant is preferred.
• Project management certification (PMP) is highly preferred.

Additional Qualifications

• Must be 18 years of age or older.
• Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
• Must pass company and any applicable client background check and reference check upon offer of employment.

Benefits

Regular status positions will receive these benefits:

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

EEO Statement

AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.

Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.

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