Customer Support Representative at ScholarTrip

ScholarTrip is seeking a Customer Support Representative to assist customers with travel-related questions and services. This is a remote position open to candidates in Dallas, TX. Full-time and part-time schedules are available. Pay: $22–$27/hour. Previous experience is not required.

Duties

• Respond to customer questions by email and phone.

• Assist with bookings and travel information.

• Help with itinerary changes and requests.

• Provide clear and accurate information.

• Maintain customer records and case notes.

• Escalate complex issues when needed.

Qualifications

• High school diploma or equivalent.

• Strong written and verbal communication.

• Good computer and typing skills.

• Ability to work independently from home.

• Strong attention to detail.

• Reliable and customer-focused approach.

Extra Skills (Optional)

• Previous customer service experience.

• Familiarity with travel booking platforms.

• Experience with CRM or support software.

Benefits

• $22–$27/hour.

• Full-time or part-time schedules.

• Remote work opportunity.

• Paid training and onboarding.

• Paid time off for eligible employees.

• Professional growth opportunities.

Join ScholarTrip and help customers enjoy a smoother travel experience. We welcome motivated applicants who are ready to learn and provide excellent support.