Hotel Self Parking Lot Auditor - Rancho Cucamonga, CA at Parking Management Company

Hotel Self-Parking Lot Auditor - Rancho Cucamonga, CA

Location: Multiple hospitality properties in Rancho Cucamonga

Base Pay: $22.50 per hour (Depending on property)

Job Type: Full-Time or Part-Time

Schedule: Day, evening, overnight, weekend, and holiday shifts

Status: Non-Exempt

The posted pay range reflects the hourly wage Parking Management Company reasonably expects to pay for this position at the time of posting.

If the position covers properties with different starting rates, the posting must instead provide the actual minimum and maximum hourly wage range PMC reasonably expects to pay.

Position Summary

The Hotel Self-Parking Lot Auditor helps maintain a safe, accurate, clean, and organized parking operation. Responsibilities include monitoring parking activity, processing payments, completing reports, assisting guests, enforcing parking policies, and identifying safety or security concerns.

This position is ideal for someone who is dependable, detail-oriented, customer-focused, and comfortable working independently in an active parking environment.

Primary Objective

Provide professional guest service while maintaining accurate parking and revenue records and supporting a safe, clean, and efficient hotel self-parking operation.

What You’ll Do

• Monitor vehicles entering, exiting, and parking within the facility.
• Issue tickets and accurately process parking payments, validations, and receipts.
• Reconcile transactions and complete required shift, audit, and revenue reports.
• Maintain accurate parking records and promptly report discrepancies or unusual activity.
• Inspect the facility for parking violations, safety hazards, suspicious activity, and damaged equipment.
• Follow established parking-enforcement, cash-handling, safety, emergency, and incident-reporting procedures.
• Assist guests with payments, parking equipment, directions, and general questions.
• Respond professionally to guest concerns and escalate unresolved issues to management.
• Help maintain safe vehicle and pedestrian traffic flow.
• Keep the parking booth, work area, and surrounding facility clean and organized.
• Communicate clearly with guests, hotel personnel, supervisors, and team members.
• Maintain dependable attendance, professional appearance, and compliance with company and property policies.
• Complete required training and perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous parking, cashier, auditing, hospitality, security, or customer-service experience preferred but not required.
• Strong attention to detail and basic mathematical skills.
• Ability to process payments and maintain accurate records.
• Ability to communicate clearly and professionally.
• Ability to work independently and exercise sound judgment.
• Basic ability to use computers, mobile devices, payment systems, and parking equipment.
• Dependable attendance and availability for the assigned schedule.
• Availability to work days, evenings, overnight shifts, weekends, and holidays as required.

PMC will consider relevant combinations of education, training, and experience.

Driving And Screening Requirements

If operating guest, company, or other vehicles is an essential function of the assigned position:

• A valid driver’s license is required.
• The employee must maintain a driving record that meets PMC’s standards.
• The employee may have no more than three moving violations during the preceding three-year period.
• Employment may be contingent upon completion of an applicable motor-vehicle-record review.

Applicants must have a reliable means of reporting to the assigned work location.

Any criminal-history inquiry or background check will be conducted only after a conditional offer of employment, except where otherwise permitted or required by law.

Physical Requirements And Work Environment

The essential functions of this position may require:

• Standing and walking for extended periods.
• Frequently moving throughout parking lots, garages, booths, and hotel areas.
• Bending, reaching, using stairs, and entering or exiting parking booths.
• Lifting, carrying, pushing, or pulling items weighing up to 50 pounds.
• Working indoors and outdoors in heat, cold, rain, humidity, and other weather conditions.
• Working near moving vehicles, parking equipment, noise, fumes, and pedestrian traffic.
• Remaining alert and maintaining awareness of vehicles, guests, and changing conditions.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities unless doing so would create an undue hardship. Applicants who require an accommodation during the application or hiring process may contact [HR email address or telephone number].

Technology and Cell Phone Use

This position may require the use of a mobile phone for work-related communication or access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable California law. Company-issued equipment may be provided when applicable.

Compensation And Benefits

Benefits vary based on employment status, scheduled hours, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• 401(k) plan
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide employee discounts through Perks at Work

California employees receive paid sick leave and other protected leave in accordance with applicable state and local law.

Pay Transparency and Equal Pay

PMC complies with applicable California pay-transparency and equal-pay requirements. Employees and applicants may discuss, disclose, or inquire about wages and compensation as permitted by law. PMC will not discriminate or retaliate against an applicant or employee for exercising legally protected rights related to compensation.

Hours, Meal and Rest Periods, and Overtime

This is a non-exempt position. Employees must accurately record all time worked and may not perform work before clocking in, after clocking out, or during an unpaid meal period.

Employees will receive meal periods, rest periods, overtime compensation, and any other required premiums in accordance with applicable California law. Overtime must be approved in advance when required by company policy; however, all hours worked will be paid whether or not advance approval was obtained.

Employees should promptly report any missed, late, shortened, interrupted, or otherwise noncompliant meal or rest period, as well as any concern regarding timekeeping or compensation.

California Fair Chance Notice

PMC will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and other applicable laws.

Criminal-history information will not be requested or considered before a conditional offer of employment, except where otherwise permitted or required by law. If PMC makes a preliminary decision to withdraw a conditional offer based on criminal-history information, the applicant will receive the notices and opportunity to respond required by applicable law before a final decision is made.

San Francisco Fair Chance Notice—When Applicable

Pursuant to the San Francisco Fair Chance Ordinance, PMC will consider for employment qualified applicants with arrest and conviction records.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.

Employment with PMC is at will, meaning either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The 120-day introductory period does not alter the at-will nature of employment or guarantee employment for any particular period.