Labor Management Director at Fontainebleau Las Vegas

Position Overview

The Director of Labor Management is responsible for developing and executing enterprise-wide labor strategies that optimize workforce productivity, control labor costs, and support operational excellence across the resort and casino. This role partners closely with Operations, Finance, People, and Executive Leadership to ensure labor resources are aligned with business demand while maintaining exceptional guest service standards.

The Director will lead labor planning, forecasting, reporting, productivity analysis, workforce optimization initiatives, and labor compliance efforts across all business units, including Gaming, Hotel Operations, Food & Beverage, Entertainment, Retail, and Back-of-House operations.

Essential Duties And Responsibilities

The following and other duties may be assigned as necessary:

• Lead the development and execution of enterprise labor management strategies that balance operational effectiveness, guest experience, and financial performance
• Oversee labor forecasting, scheduling optimization, productivity analysis, and workforce planning across all resort departments
• Partner with operational leaders to establish department labor standards, staffing models, and productivity benchmarks
• Monitor daily, weekly, monthly, and annual labor performance metrics and identify opportunities for efficiency improvements
• Develop executive-level labor dashboards and reporting to communicate key workforce trends, risks, and opportunities
• Analyze labor utilization, overtime, premium pay, turnover, absenteeism, and scheduling effectiveness to drive informed business decisions
• Support budgeting, forecasting, and labor expense management initiatives
• Identify, recommend, and implement labor optimization solutions and technology enhancements
• Ensure compliance with collective bargaining agreements, wage and hour regulations, employment laws, and company policies
• Support operational leaders in labor planning for seasonal fluctuations, special events, conventions, entertainment activations, and business growth initiatives
• Lead workforce-related analytical projects and provide actionable recommendations to executive leadership
• Develop and maintain labor governance processes, reporting standards, and accountability measures across the organization
• Lead and develop a team responsible for labor analytics, workforce planning, and productivity management
• Lead the implementation, enhancement, and ongoing optimization of UKG Workforce Management (WFM) Advanced Scheduling to improve scheduling effectiveness, labor utilization, productivity, compliance, and operational efficiency
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor’s Degree in Business, Finance, or related field preferred and/or equivalent combination of education and experience
• Minimum five (5) years in FP&A, labor management, business transformation, or operational strategy, with a strong focus on labor efficiency
• Experience within a large-scale hospitality, gaming, resort, or entertainment environment preferred
• Direct experience implementing, configuring, optimizing, or managing UKG Workforce Management (WFM) Advanced Scheduling in a large-scale resort, casino, hospitality, healthcare, retail, or multi-site operation
• Strong understanding of labor forecasting models, productivity metrics, workforce analytics, and financial planning
• Experience supporting union and non-union workforces
• Exceptional analytical, strategic thinking, and problem-solving capabilities
• Strong executive presence with the ability to influence stakeholders across diverse business functions
• Strong project management experience and process improvement
• Advanced skills in Microsoft Office Suite
• Ability to handle sensitive information in a confidential manner
• Ability to gather, synthesize and analyze data and draw logical conclusions
• Strong written and verbal communication skills
• Strong presentation skills
• Strong leadership skills and the ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams

Supervisory Responsibilities

This position oversees the Labor Analyst team.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Language Skills

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

$110000.00 per year - $150000.00 per year