Banquet Barback at Millennium Hotels and Resorts

Hotel Name: The Biltmore Los Angeles

Location: Onsite – Los Angeles, CA

Hourly Rate: $17.72

Join the Team at The Biltmore Los Angeles

At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence.

About The Biltmore Los Angeles

Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Banquet Barback

As our Banquet Barback, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Your Impact

You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

What You’ll Be Doing

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

Responsibilities

• Assist with setting up and breaking down banquet bars, including portable bars, equipment, and supplies.
• Stock and replenish beverages, ice, glassware, mixers, garnishes, napkins, and bar supplies throughout events.
• Assist bartenders with garnish preparation, mixers, glassware, and other service needs.
• Maintain clean, organized, and sanitary bar and service areas before, during, and after events.
• Collect and remove used glassware, empty bottles, trash, and other items from bar and banquet areas.
• Retrieve, transport, and properly store beverages, ice, glassware, equipment, and supplies.
• Follow BEOs, hotel standards, safety procedures, sanitation requirements, and responsible alcohol-service policies.
• Support bartenders and banquet team members in providing efficient, professional, and guest-focused service during events.

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Technical / Role-Specific Requirements

• Previous hotel, banquet, restaurant, or bar support experience preferred.
• Knowledge of basic bar operations, including stocking, replenishment, and bar setup.
• Ability to set up and break down banquet bars according to event requirements and hotel standards.
• Ability to stock and replenish liquor, beer, wine, mixers, garnishes, glassware, ice, and bar supplies throughout events.
• Assist bartenders with garnish preparation, mixers, glassware, and other service needs.
• Maintain cleanliness and sanitation of bars, portable bars, beverage equipment, storage areas, and surrounding service areas.
• Ability to transport and handle ice, beverage cases, bottles, glassware, carts, and equipment, including lifting and carrying up to approximately 50 lbs.
• Strong attention to detail when following Banquet Event Orders (BEOs) and event setup specifications.
• Ability to work efficiently in a fast-paced, high-volume banquet environment while maintaining service standards.
• Strong teamwork and communication skills when working with bartenders, banquet servers, culinary, stewarding, and other hotel departments.
• Ability to maintain a clean, organized, and properly stocked work area throughout the event.
• Follow all hotel safety, sanitation, food handling, and alcohol-service procedures.
• Food Handler Card and/or applicable alcohol awareness certification preferred or required as applicable.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and varying banquet event times.
• Professional appearance and ability to provide courteous, guest-focused service in an upscale hotel environment.
• Ability to remain on feet and walk, stand, bend, lift, push, and pull for extended periods during events.
• Must demonstrate care when handling hotel property, glassware, equipment, and beverage products to minimize breakage and loss.

Benefits

At Millennium Hotels & Resorts, we support our employees with benefits designed to promote wellbeing and long-term success.

Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA). Employees should refer to the applicable CBA for details regarding eligibility, coverage, paid time off, employee discounts, and other benefit offerings.

Additional benefits may include:

• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.