Dispatcher at Same Day Water Heaters

Join a fast-growing team where customer service, teamwork, and fun come first!

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.

What You’ll Do

• Receive and dispatch service installation orders

• Coordinate with field teams, technicians, and subcontractors

• Resolve customer inquiries and escalated issues

• Schedule and prioritize jobs based on urgency, skills, and location

• Maintain accurate logs, records, and communications

• Support smooth operations and handle multiple tasks efficiently

Requirements

What We’re Looking For

• Availability to work weekends, the schedule will be Saturday-Wednesday 9am-6pm
• Excellent communicator (oral and written)

• Strong multitasking and time management skills

• Calm under pressure with sound decision-making abilities

• Proficient in basic computer use and data entry

• High School diploma or equivalent
• Flexibility to cover varying shift times is essential to meet operational needs.
• Ability to work overtime as needed

Benefits

Why Join Us?

• Starting hourly pay $19.00
• Bi-weekly pay + overtime opportunities
• Paid Time Off (PTO)
• Benefits- Medical, Dental, Vision, Life Insurance
• Advancement opportunities
• Casual dress & comfortable office environment
• Discretionary bonuses & incentives

We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!