Shift Manager (Retail/Gas) at The Exchange

Assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods.

Job Grade

Job Tier

Career Area

Retail Operations

Supervisor

Yes

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Our Focus

We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Job Qualifications

One year of retail experience in retail store operations within the last two years is required.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Salary Minimum

$20.60

Salary Maximum

$34.46

Major Duties

Assists in planning, managing and directing retail store operations.

Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.

Evaluates and enhances customer service and customer satisfaction.

Supervises, trains, develops and schedules associates for current positions and future growth.

Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations.

Performs other duties as assigned.

Work Challenges

Extended Duty Hours / Varying Work Schedules

Shift Work 24/7 365 days/year

Fuel Management Compliance within 3 months of assuming position

Job Type

Hourly

Number of Positions Remaining

10-Oct-2026