Account Receivable (AR) Specialist at Retrofête

The Accounts Receivable Specialist is responsible for managing the day-to-day accounts receivable function for the Company’s wholesale business, with a focus on timely collections, accurate account reconciliation, and maintaining strong visibility across customer balances and payment activity. This role will manage a portfolio spanning major and specialty wholesale accounts and will serve as a key partner to Sales, Logistics, and Finance in resolving payment issues, releasing orders, and ensuring accounts remain in good standing.

Key Responsibilities

• Oversee the wholesale AR portfolio across Majors, Specialty Accounts, etc., ensuring timely collections and accurate cash applications.
• Monitor and manage vendor compliance by reviewing portal activity, invoices, and account status.
• Reconcile accounts, investigate disputes, and coordinate resolutions across Sales and Logistics.
• Maintain visibility for management through up-to-date AR aging reports and portfolio trackers.
• Drive efficiency by partnering with Sales to improve processes around order release, payment reconciliation, and claims handling.
• Own the full setup process for new customer accounts, including credit terms, tax documentation, and billing accuracy.
• Run daily AR aging reports and follow up on overdue balances. Generate and send statements.
• Track invoices in vendor portals and update trackers for majors on a monthly cadence.
• Manually upload invoices to multiple vendor portals on a weekly schedule.
• Send weekly prepayment requests and follow up to ensure timely collection and order releases.
• Respond to a high volume of ad hoc requests via email, troubleshooting quickly to keep orders, payments, and reconciliations moving.
• Partner with Sales to release orders in line with credit limits and resolve claims/payment holds.

Requirements

• 3–5 years of accounting experience with a strong focus on accounts receivable; fashion wholesale/retail experience strongly preferred.
• Experience working with ERP/accounting systems; NetSuite strongly preferred,
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis); Google Workspace experience required.
• Solid understanding of general ledger accounting, revenue recognition fundamentals, and AR processes.
• Strong analytical mindset with the ability to translate data into insights.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills with both internal stakeholders and external partners.

Benefits

• Salary Range: $70,000 - $80,000

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)