Engineer Maintenance at Millennium Hotels and Resorts

Hotel Name: The Bostonian Hotel Boston

Location: Onsite – Boston, MA

Salary Range: $36.00

Join the Team at The Bostonian

At The Bostonian, hospitality is more than a service—it’s an experience shaped by history, character, and genuine connection. From the moment guests arrive, every interaction is an opportunity to create something memorable in the heart of one of America’s most iconic cities.

About The Bostonian

Situated in Boston’s historic North End—steps from Faneuil Hall, Quincy Market, and the Freedom Trail—The Bostonian offers a distinctive full-service hotel experience in one of the city’s most vibrant and culturally rich neighborhoods.

With thoughtfully designed guest rooms, flexible meeting and event spaces, and a location at the center of it all, the hotel serves a diverse mix of leisure travelers, business guests, and group events. Surrounded by some of the city’s most celebrated dining, history, and attractions, The Bostonian provides guests with an authentic Boston experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams."

About the Role: Engineer Maintenance

As our Engineer Maintenance, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results."

Your Impact

Help keep The Bostonian Hotel safe, comfortable, and well maintained by completing preventive maintenance, responding promptly to repair requests, and supporting smooth daily operations for guests and employees.

What You’ll Be Doing -

Operations & Execution

• Monitor public-space temperatures and adjust equipment and fans as needed.
• Inspect gauges, dials, and mechanical equipment.
• Perform preventive maintenance and repairs on heating, ventilation, air conditioning, and related equipment.
• Troubleshoot and repair pumps, valves, seals, bearings, belts, and fan coil units.
• Perform sheet metal, brazing, soldering, control calibration, pressure-vessel, and piping work within your training and authorization.
• Repair guest rooms, public spaces, and back-of-house areas, including plumbing, lighting, furniture, hardware, painting, wall coverings, caulking, and grouting.
• Maintain an inventory of maintenance supplies.

Guest Experience

• Respond to guest maintenance calls and temperature concerns promptly and politely.
• Complete repairs with minimal disruption to guests.
• Respect guest privacy and follow room-entry procedures.

Team Collaboration

• Coordinate repairs with Engineering, Housekeeping, and Front Office.
• Report major repairs and unresolved issues to the dispatcher for further action.
• Coordinate placing rooms out of order when necessary.

Compliance & Standards

• Follow hotel policies, safety standards, and maintenance procedures.
• Maintain accurate records of preventive maintenance and repairs.
• Assist with shutting off steam, water, and gas supplies.
• Assist with monitoring and maintaining standpipe, sprinkler, and interior fire alarm systems.
• Keep tools and work areas clean and organized.

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Technical / Role-Specific Requirements

• Knowledge of maintenance trades, including basic electrical, plumbing, mechanical, painting, wall coverings, and carpentry.

• Knowledge of HVAC repair and maintenance.

• Basic mechanical aptitude to operate and repair hotel equipment.
• Skill in using hand and power tools, testing equipment.
• Ability to identify items needing repair and respond professionally to guest and employee concerns
• Technical knowledge of HVAC, electrical, plumbing, or building systems
• Relevant certifications or licenses preferred

Work Schedule & Physical Requirements

• Availability to work flexible shifts, including days, nights, weekends, and holidays.
• Ability to perform essential job functions with or without reasonable accommodation.
• Work indoors and outdoors in varying weather and temperature conditions.
• Work in small spaces, on ladders and walkways, and in areas with noise, vibration, and frequent interruptions, using appropriate protective equipment.
• Perform physical tasks such as standing, walking, bending, climbing, crouching, kneeling, reaching, pushing, and pulling.
• Work safely with oils, solvents, paints, and chemicals.

Education

• High school education or equivalent, or a combination of education or experience of at least three years that provides the knowledge and skills needed for the position.

• Basic experience in electrical, plumbing, mechanical, and carpentry maintenance.
• Additional language skills desirable.

Benefits

At Millennium Hotels & Resorts, we support our employees with benefits designed to promote wellbeing and long-term success.

Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA). Employees should refer to the applicable CBA for details regarding eligibility, coverage, paid time off, employee discounts, and other benefit offerings.

Additional benefits may include:

• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking a job—you’re joining a team passionate about hospitality, growth, and creating memorable experiences.

Whether you’re behind the scenes or on the front line, your work makes an impact. If you’re ready to learn, grow, and be part of something meaningful, we’d love to meet you.