Public Outreach Specialist I at The Tsui Group

Essential Job Duties

• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.

• Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
• Maintains stakeholder contact databases and distribution lists.
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Supports website updates, document uploads, and content management activities.
• Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
• Supports media event preparation, including attendee coordination, logistics, and material distribution.
• Maintains communication records, outreach activity logs, and stakeholder engagement databases.

• Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
• Monitors project activities and community concerns and provides updates to the Public Information Specialist II.
• Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
• Coordinates distribution of project information to internal project teams and external stakeholders.
• Supports contractor and consultant teams in implementing approved project communication protocols.
• Assists with field outreach activities at project sites, meetings, and community events.
• Performs other communications and outreach-related duties as assigned.
• Maybe required to work various shifts as needed.

Requirements

Minimum Required Qualifications

• Excellent written, visual, and verbal communication skills
• Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
• Proven ability to manage competing priorities in a fast-paced environment
• Experience engaging with diverse communities, government agencies, and the media
• Familiarity with public project lifecycles, phasing, and communication requirements
• Strong organizational skills and attention to detail

Education and Training Qualifications

• Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field
• 5+ years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
• Relevant professional licensure or certifications in public relations or related fields preferred

Sofware/Software Knowledge

• Proficient in Canva, Adobe Illustrator, and InDesign
• Proficient in Microsoft systems including Excel, Word, Power Point, Teams, and Outlook
• Experience using email marketing platforms

Benefits

• Salary Range: $110,000-$115,000
• Medical, Vision, & Dental – 100% covered for the employee*
• Life and Disability Insurance
• 10.5 days of Vacation pay (Accrued)
• 6 days of Sick pay (Available Immediately)
• 10 days of Holiday pay (9 Holidays, 1 Personal Day)
• 3% Employer Contribution 401k (After 1 year of service)
• Monthly Stipend for Cell Phone
• Laptop for work purposes