Service Technician at Doyle Electric, Inc.

Position Title

Service Technician

Location: Baton Rouge, LA (serving Greater Baton Rouge and South Louisiana)

Department: Healthcare Service

Employment Type: Full-Time

FLSA Status: Non-Exempt

About Doyle Electric

Established in 1978, Doyle Electric, Inc. provides professional electrical construction and service solutions throughout South Louisiana. Our commitment to quality workmanship, safety, customer satisfaction, and employee development has helped establish lasting relationships with the customers and communities we serve.

Guided by our core values of Excellence, Teamwork, Integrity, and Merit, we are committed to developing skilled professionals and providing opportunities for long-term career growth.

Position Overview

Doyle Electric is seeking a dependable, skilled, and customer-focused Service Technician to join our Healthcare Service Department.

This position is responsible for troubleshooting, maintaining, repairing, testing, and installing electrical systems and equipment in hospitals, medical offices, outpatient clinics, and other healthcare facilities throughout Greater Baton Rouge and South Louisiana.

Our Healthcare Service Technicians work in active, occupied facilities where professionalism, safety, communication, and attention to detail are essential. The ideal candidate has strong electrical troubleshooting abilities, takes pride in quality workmanship, and understands the importance of minimizing disruptions to patient care and daily facility operations.

As a representative of Doyle Electric, the Service Technician plays an important role in building customer relationships, resolving electrical issues efficiently, and delivering dependable service.

Key Responsibilities

• Troubleshoot, diagnose, maintain, and repair electrical systems, circuits, controls, equipment, and components.
• Perform electrical testing using meters, diagnostic equipment, and approved tools.
• Install, repair, and modify electrical wiring, fixtures, devices, panels, and related equipment in accordance with applicable electrical codes and safety standards.
• Identify electrical hazards, equipment deficiencies, and code compliance concerns and communicate findings to the appropriate personnel.
• Perform service work in active healthcare facilities, including hospitals, surgical centers, outpatient clinics, and medical office buildings.
• Follow healthcare facility protocols, including infection prevention procedures, access restrictions, containment requirements, and applicable life safety measures.
• Plan and perform work in a manner that minimizes disruptions to patient care, clinical operations, and facility activities.
• Maintain clean, organized, and safe work areas while following facility housekeeping and infection prevention requirements.
• Communicate professionally with customers, healthcare personnel, supervisors, coworkers, and other trades.
• Provide accurate information regarding service findings, recommended repairs, and work progress.
• Complete required service documentation and maintain accountability for assigned work.
• Follow all company safety policies, OSHA requirements, and customer-specific safety procedures.
• Maintain company tools, equipment, and vehicles in safe and serviceable condition.
• Support apprentices and less experienced team members through guidance and teamwork when assigned.
• Represent Doyle Electric professionally through appearance, conduct, communication, and quality workmanship.

Work Environment & Physical Requirements

This position involves working at healthcare, commercial, and other occupied customer facilities throughout Greater Baton Rouge and South Louisiana. Work may occur indoors or outdoors and may involve exposure to varying temperatures, noise, electrical equipment, and active work areas.

Because work is frequently performed in occupied healthcare facilities, employees must demonstrate professionalism, discretion, cleanliness, and awareness of patient care activities.

Essential physical requirements include frequent standing, walking, bending, kneeling, climbing, and reaching; lifting and carrying up to 50 pounds; working at heights or in confined spaces; and using ladders, lifts, and hand tools.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Compensation & Benefits

Doyle Electric offers competitive hourly compensation and a benefits package for eligible employees, including:

• Weekly pay
• Medical, dental, and vision insurance
• Employer-paid life insurance and long-term disability coverage
• Paid Time Off (PTO)
• Paid holidays
• 401(k) retirement plan
• On-the-job training and apprenticeship development opportunities
• Opportunities for professional growth and career advancement

Benefits are subject to applicable eligibility requirements, waiting periods, and plan provisions.

Required Qualifications

• High school diploma or GED.
• Valid driver's license with an acceptable driving record.
• Ability to troubleshoot, diagnose, and repair electrical systems and equipment.
• Ability to read and interpret electrical drawings, schematics, specifications, and service documentation.
• Ability to safely operate electrical testing equipment, hand tools, and power tools.
• Strong communication, problem-solving, and customer service skills.
• Professional attitude, dependable work ethic, and commitment to safety and quality workmanship.
• Ability to work independently and collaboratively in active customer environments.
• Ability to perform the physical requirements of the position, with or without reasonable accommodation.
• Successful completion of applicable pre-employment screenings as permitted by law.

Preferred Qualifications

• Previous commercial electrical service and troubleshooting experience.
• Registered Apprentice or Journeyman Electrician credential, or progress toward licensure.
• OSHA-10, OSHA-30, or similar safety training.
• Experience performing electrical service work in hospitals, medical facilities, or other occupied commercial environments.
• Familiarity with healthcare facility requirements, infection prevention procedures, and life safety protocols.

Equal Opportunity Employer

Doyle Electric, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.