Administrator – Salesforce – NA at Synoptek

At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!!

The Salesforce Administrator is responsible for the day-to-day administration, configuration, maintenance, security, and optimization of the Salesforce platform. The role supports Sales and Service business functions, manages users and platform configuration, troubleshoots issues, and continuously improves Salesforce functionality and user experience.

Mandatory Skills

Salesforce Revenue Cloud,Salesforce Administration,Salesforce CPQ,Product Catalog Management,Pricing Configuration,Quote-to-Cash (QTC),Salesforce Flow,Contract Management,Order Management,Revenue Cloud Advanced (RLM),Approval Workflows,Salesforce Security & Permissions,Salesforce Integrations,Production Support

Role

• Administer and maintain Salesforce Sales Cloud and Service Cloud.
• Manage users, roles, profiles, permission sets, sharing rules, and access controls.
• Configure standard and custom objects, fields, page layouts, record types, and Lightning pages.
• Create and maintain Salesforce Flows and declarative automation.
• Build and maintain reports, dashboards, and list views.
• Perform data imports, exports, cleansing, and mass updates.
• Monitor data quality and platform usage.
• Troubleshoot user and configuration issues.
• Support Sandbox, release, and deployment activities.
• Document configuration changes and platform processes.
• Work with business and technical teams on platform enhancements and continuous improvement.

Flsa

Exempt

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Location

Glendale, California, United States (USA)

Education Qualification

Bachelor’s degree or equivalent experience. Strong knowledge of Salesforce administration, configuration, security model, and data management. Good analytical, troubleshooting, and communication skills. Salesforce certification is preferred.

Desirable Skills

Salesforce Billing,Subscription Management,Salesforce CPQ Specialist Certification,Salesforce Revenue Cloud Consultant Certification,Sales Cloud,Apex,SOQL,REST APIs,Data Loader,Gearset,Copado,Salesforce DevOps,ERP Integrations,Contract Lifecycle Management (CLM),Advanced Pricing Models,Revenue Lifecycle Management (RLM),Data Migration,UAT,Release Management

Experience

4 to 6 Years