Electronic Billing Specialist at Robinson+Cole

Position Summary

Under the supervision of the Billing Manager, and following prescribed department, office and firm procedures. Responsibilities include the electronic preparation of monthly pre-bills, maintaining billing filing system, monitoring the billing and e-billing process, and ensuring that special billing arrangements are carried out. Expected to perform all responsibilities with a commitment to providing superior service to the firm’s clients, attorneys, and staff, while maintaining an atmosphere of teamwork and continuous improvement.

Job Responsibilities

• Prepares and process monthly prebills/bills in accordance with the guidelines of the Firm and the various requirements/guidelines of our clients in conjunction with any special agreements that may exist for a particular client which includes electronic billing as an extension of the initial billing process
• Reviews prebills to verify that they are accurate and complete, including but not limited to the review of new timekeepers, rates and time descriptions. Ensure new timekeepers on e-billed matters have been set up on respective e-sites to ensure bills will be accepted
• Tracks the return of prebills and follows-up with the appropriate LAA for missing prebills
• Edits prebill as appropriate in Aderant, Prebill Viewer, or similar CMS software
• Invoices matters to the specification of each attorney and/or client per Outside Counsel Guidelines
• Enters additional documents requests by client, such as invoice summaries, excel spreadsheets, formula charts and budgets
• Provides end-user assistance with questions from the Billing Helpline and/or Billing e-mail Inboxes and follows through on issues to resolution
• Verifies request changes of Matter Management data to reflect current client information
• Maintains Matter closing through firm’s intranet website
• Gathers information from Aderant in order to process accruals for various clients
• Addresses collection issues on all electronic invoices by closely working with Accounts Receivable, with resubmissions on appeals, timekeeper as well as rate issues.
• Performs other duties that may be assigned.

Experience

Candidates should have a minimum of three to five years of experience in some combination of billing, accounting, credit and administration and be proficient in the MS suite of products. Experience with Aderant or a similar CMS software is a plus. Prior electronic billing experience is highly preferred.

Education

Associate’s or bachelor’s degree preferred, with specialization in accounting or finance highly preferred.

CT Applicants: Please note that the target base salary range for this position is $80,000 to $85,000. Actual base salary within that range will be determined by several components including but not limited to the individual's years of experience, skills, qualifications, and office location.

R+C supports the flexibility provided by a hybrid work model. Our business professionals are asked to work in the office a minimum of 2-3 days per week to benefit from in-person connection and collaboration. We also offer a competitive compensation package which includes medical, dental, paid vacation, paid sick days, a 401(k) plan, and a variety of other benefits.

Robinson & Cole LLP is an equal opportunity employer and will provide equal opportunity to qualified applicants regardless of race, color, religion, national origin, age, gender, gender identity or expression, marital status, sexual orientation, ancestry, physical or mental disability, veteran status, or any other legally protected class in accordance with all applicable laws. We participate in the E-Verify program. Click to view our E-Verify notices.

Robinson+Cole is not accepting unsolicited resume submissions from search firms for this position. Search firms who do so will not qualify for any compensation.