Account Manager at Landscape Workshop

Landscape Workshop is growing exponentially and is seeking an Account Manager to oversee commercial landscape maintenance operations, lead field crews, and build strong client relationships across a portfolio of commercial properties. This role is ideal for someone who enjoys working with people, solving problems, driving operational excellence, and delivering exceptional customer experiences.

What You'll Be Doing

• Lead and support landscape maintenance crews to ensure exceptional service delivery.
• Build strong client relationships through regular communication and site visits.
• Coordinate labor, schedules, equipment, and resources to maximize team performance.
• Provide coaching and support to crew leaders on horticulture, equipment, and daily operations.
• Maintain a safe work environment for employees, clients, and the public.
• Identify opportunities for landscape enhancements and collaborate with internal teams to deliver projects successfully.
• Monitor budgets, labor hours, expenses, and project performance.
• Facilitate client meetings and provide proactive solutions to meet customer needs.
• Assist with job estimating and proposal follow-up when needed.
• Ensure company equipment is properly maintained and utilized.

Requirements

• Minimum of 2 years of experience managing landscape maintenance crews and servicing customers.
• Strong leadership skills and the ability to motivate and develop teams.
• Customer-focused professional with excellent relationship-building abilities.
• Strong work ethic with a hands-on approach to problem solving.
• Bachelor's degree or associate degree preferred.
• Microsoft Word, Excel, and Outlook proficiency.
• Strong communication and interpersonal skills.
• Organization and time management skills.
• Budget and project management capabilities.
• Customer service and conflict resolution skills.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Competitive salary plus bonus opportunities.
• Company vehicle.
• Medical, dental, vision, and 401(k) benefits.
• Collaborative and energetic team environment.
• Career growth opportunities with one of the Southeast's fastest-growing commercial landscape companies.