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Site Reliability Engineer (Devops) - Hunt Valley, MD #6197124

Company: Travelers

Date: 03/16/2019

Category: Manufacturing — Other

City: Hunt Valley, MD



Site Reliability Engineer (Devops)

Target Openings:


Primary Job Duties & Responsibilities:

Manages the strategic plans and tactical activities for assigned information systems and business unit systems projects. Acts as subject matter expert across multiple applications, systems and technologies leveraging technical and business knowledge to drive the planning and execution of complex initiatives. Responsibilities include performing complex analysis, expert level design, configuration and programming functions for impactful and visible projects. Leads investigation and resolution efforts for critical, high impact problems, defects, and incidents. Contributes to staffing and project plan estimations in collaboration with the project manager and other key stakeholders. Assesses the technical viability of projects and objectives. Acts as a technology advocate and independently seeks opportunities where technology can be utilized to improve the business. Builds, maintains, and utilizes partnerships across the enterprise ensuring the best use of resources. Provides technical leadership, fosters a team environment, and provides mentorship and feedback to technical resources. Manages the effective use of line of business resources to implement ongoing projects, enhancements, initiatives, and/or problem resolution. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects. Ensures project team's work complies with Travelers standards, processes, and protocols. Other duties as assigned.

Job Opening ID:


Environmental/Work Schedules/Other:

weekend work hours, overnight work hours, holiday work hours (Federal and religious).as needed

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

  • Node JS/Typescript

  • Selenium/WebdrIverIO

  • JavaScript libraries (ExtJS, React)

  • MongoDB, Oracle

  • Kafka/Zookeeper/Solr

  • JEE, Java

  • Web Services (JAX-WS, JAX-RPC), RESTful services


  • JUnit, JavaScript testing frameworks

  • Cloud, PCF, Liberty

  • Subversion, GitHub

  • Eclipse, IntelliJ

Nice to Have:

  • Docker/Docker Swarm/Portainer

  • Networking Essentials


  • InfluxDB/Kapacitor/Grafana/Chronograf

  • Apache Tomcat

  • Experience with CI/CD, Unit Testing and continuous integration like Gitlab-CI

  • Linux Sys Admin/Bash Shell Scripts

  • AWS

  • SAFe

Technical Knowledge: Able to expertly assess, design, develop, configure and support applications, systems solutions, and interfaces for multiple systems to achieve business and/ or technical requirements. Demonstrates technical mastery for technologies, applications, systems, frameworks, and/or languages and has the ability to influence and/or set technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates. Demonstrates proficiency in business concepts. Demonstrates expert knowledge of applications/systems and concepts. Able to evaluate and leverage pre-existing services and frameworks. Leverages enterprise and industry best practices and standards. Works to ensure component interactions follow and promote design best practices. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership: Able to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives, goals, and future technology direction. Able to easily communicate in business terms and describe IT capabilities/concepts in ways that the business can understand.

Job Category:

Information Systems

Marketing Description:

Travelers’ Strategic Work Intake (SWI) program is in search of a talented and team-oriented Information Technology professional who can hit the ground running and take our capabilities to the next level as we continue to grow our business and lead the industry. This highly collaborative area is responsible for the intake of data via a variety of channels; transforming and enriching, capturing and storing data, validating, staging, routing, and assigning data for processing across business insurance. The opportunities for growth and skills development within this program are far-reaching. Developers in this program are engaging, strong, and are always willing to go the extra mile to deliver high quality software. The SWI program uses the SAFe Agile software delivery framework and delivers technology to market by leveraging Agile release trains. The candidate will complete programming tasks which include but are not limited to: coding, testing, debugging, documenting, implementing, and supporting software of varying complexity. The candidate will also work alongside a team of incredibly talented individuals, taking a skillful and head-on approach in supporting the program and its customers. This is an opportunity to be a catalyst for significant change in the ways in which we solve business problems; to increase the overall efficiency and effectiveness of our enterprise operations.

Job Summary:

A site reliability engineer (SRE) will spend up to 50% of their time doing \"ops\" related work such as issues, on-call, and manual intervention. Since the software system that an SRE oversees is expected to be highly automatic and self-healing, the SRE should spend the other 50% of their time on development tasks such as new features, scaling or automation. The ideal SRE candidate is a highly skilled system administrator with knowledge of code and automation.

Under limited supervision, performs expert programming, configuring, and/or analysis for impactful and visible projects. Manages the effective use of line of business resources for implementation of ongoing projects, enhancements, initiatives and/or problem resolution. Acts as subject matter expert across multiple applications, systems and technologies, leveraging technical and business knowledge to drive the planning and execution of complex initiatives. Participates in the design/ development process. Provides technical leadership on complex projects. Leads investigation and resolution efforts for critical, high impact problems and incidents. This job is a technical lead. This job does not lead others.

Position Type:


Education, Work Experience & Knowledge:

  • 7 plus years work experience in application development (OLTP applications, Java distributed applications, Web Services, Cloud Infrastructure).

  • Minimum of 3 plus years of experience delivering large, complex enterprise information systems involving complex integration of multiple technologies.

  • Possesses strong technical skills in middleware, integration, deployment and configuration activities and a working knowledge of emerging application architecture capabilities (e.g. Node JS, Kafka, JavaScript and RESTful Services).

  • Effective problem solving skills with the ability to diagnose root causes and solve complex problems.

  • Demonstrates the ability to gain understanding of business applications and/or technical system environments in which the system operates.

  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjust communication based on audience.

  • Strong collaboration skills, team oriented, ability to work in a Scaled Agile project and team environment.

  • Self-motivated, innovative and willing to jump in and figure how to deliver solutions to problems with minimal guidance.

  • Ability to mentor other developers.

  • 4-year Computer Science or related degree

Physical Requirements:

Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Minimum Qualifications:

A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, and five years of programming/development experience.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Primary Location:

Hartford - Connecticut - United States

Secondary Location:

Hunt Valley - Maryland - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.

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