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Loan Servicing Specialist I - El Monte, CA #6779565

Company: East West Bank

Date: 09/11/2019

Category: Computer / IT Services

City: El Monte, CA

For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.


Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $41 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


East West Bank is seeking a Loan Servicing Specialist I. The Loan Servicing Specialist I is responsible for the set up of CIS Records and its related activities. The position is also responsible for the processing of standard loan payments, General Ledger Reconciliation and processing of standard maintenance transactions in conjunction with these activities.


  • Create CIS records for new borrowers and Beneficial Ownership requirements


  • Review and ensure accurate Beneficial Ownership Certification have been provided and follow up with internal customers to ensure regulatory compliance


  • Reconcile General Ledger activities for invoice, payment processing and Suspense accounts


  • Set up assessment of fees related to invoice processing on the loan record


  • Review and ensure all incoming wires are distributed and reconciled


  • Process standard payment transactions


  • Process CIS and non-monetary loan maintenance changes


  • May perform callback for transactions related to these processes


  • Respond to internal inquiries on the above processes


  • Create Management reports for Compliance and General Ledger Certifications


  • Perform End of Day Balancing


  • Process all other miscellaneous activities as requested


  • Associate Degree preferred, or equivalent work related experience


  • Minimum 1 year of work experience preferably in Banking


  • Loan system experience preferred


  • Proficient in Microsoft Office


  • Good written and verbal communication skills


  • Ability to adapt quickly to changes and perform in a fast paced environment


  • Ability to build effective relationships as needed to effectively address issues and obstacles

Requisition ID: 2019-7063


Street: 9300 Flair Drive


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