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COORDINATOR-CUSTOMER SERVICE - Memphis, TN #6782807

Company: Baptist Memorial Health Care

Date: 09/11/2019

Category: Retail

City: Memphis, TN

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.


Experience Description: None Experience Minimum Required: None Experience Preferred/Desired: One year's current experience with insurance billing and/or medical collection and medical terminology. Two(2) years medical coding experience. Education Description: None Education Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Education Desired/Preferred: Collegiate or medical trade completion. Associates Degree Training Description: None Training Minimum Required: None Training Desired/Preferred: None Special Skills Description: None Special Skills Minimum Required: Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology and diagnostic and procedural coding. Special Skills Desired/Preferred: Proficient with 10-key. Licensure Description: None Licensure Minimum: None Licensure Preferred: None


BOT Position Code #: 50070005


Day Shift: Yes


Department Name: MT MINOR MED-BARTLETT


External Company Name: Baptist Memorial Health Care Corporation


External Company URL: http://www.baptistonline.org


Street: 350 NORTH HUMPHREYS BLVD


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