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System Senior Director - Planning, Design & Construction - Phoenix, AZ #7008704

Company: Catholic Health Initiatives

Date: 11/09/2019

Category: Financial Services

City: Phoenix, AZ

System Senior Director - Planning, Design & Construction



Requisition #: 2019-R0255019

Post Date: 12 hours ago

Position Type: Regular

Scheduled Hours per 2 week Pay Period: 80


The position will drive improved space strategy, more efficient space design, and, better space utilization and optimization which are all key to achieving the COE savings goals. The National Director, Strategic Space Planning and Transition Management is responsible for developing, implementing and maintaining the company’s near term and long-term space planning/utilization strategies and plans for administrative offices, clinical and non-clinical space needs for CHI’s 40+ million square foot portfolio. Works with business unit (including National Lines) and local market leadership, on space strategy and space needs. The National Director oversees the leadership, strategy and integrated implementation for three areas within the Real Estate business unit: Interior Standards, Space Strategy & Management, (including CaFM tools and alternative telework program), and Transition management. . In conjunction with regional/local markets, the National Director works with legal, risk, IT, contracting, architects, contractors, etc., that are required to effectively manage their space needs. Develops, updates and enforces national space standards, policies and procedures.

Key Responsibilities:

  1. Strategic Interiors and Space Planning

  2. National portfolio includes 30+ million SF of clinical and non-clinical space.

  3. Responsibilities include oversight, development and implementation in these key areas:

  4. Interior standards; including space, finishes and FF&E.

  5. Space utilization and efficiency criteria.

  6. Operational need fulfillment.

  7. Consistency in use, application and implementation across National and regional locations.

  8. Identification of Efficiency Opportunities to meet COE goals.

  9. End-to-end Strategic planning occurs both at the global perspective with Business Operational planning, Finance and Real Estate partners, as well as at the regional and local micro perspective to ensure integrated implementation and alignment with goals.

  10. Approach to development and implementation will be an integrated delivery process, national and regional, for comprehensive solutions.

  11. Project management / Construction management skills required for oversight of capital projects: scope, contracts, resources, budget, schedules, and effective communication plans.

  12. Internal and external resource and relationship management skills are critical. Forge solid relationships with senior level CHI executives and Regional Leadership: Finance, Strategy, HR, Market Real Estate staff, Construction, Facilities and other Asset Services teams with the goal of developing and implementing space related projects that effectively meet the company’s business needs in a highly efficient and cost-effective manner. Includes vendor/contract management relating to implementation projects.

  13. Responsible for Short-term and long-term parallel planning for optimum, long-lasting working environments.

  14. Responsible for the operation of the national Space Planning team, including the development of strategic space plans, design of space standards, management of space planning projects. Includes development, oversight and implementation. Knowledge of industry trends and best practices required to leverage best methods and tools.

  15. Alternative Workplace Strategies. The AWS program is designed to identify, train and support employees and managers in their roles and positions that are suitable for telecommuting, mobile work and on-site workspace sharing. In partnership with HR, responsible for continuing the development of the company’s Alternative Workplace Strategy (AWS), including identifying opportunities for flex space implementation across the portfolio.

  16. CaFM. Utilize and centralize Computer Aided Facility Management tool(s) and reporting as necessary to support national and regional space database management. Coordinate effort with Real Estate teams and auxiliary databases.

  17. Continually review strategic space workflow processes for opportunities to increase efficiency, reduce waste and improve internal business unit satisfaction.

  18. Leadership and supervision of the Strategic Space Planning’s staff and external partners operations & projects which includes project planning and space design projects.

  19. Leading the collection and reporting of occupancy and space utilization data to Senior Management along with identification of opportunities and recommendation of solutions for improved utilization.

  20. Transition and Relocation Planning

  21. Move Logistics, Relocation and Transition Planning skills are critical for this position.

  22. Integrated approach is used to include design, planning, implementation and occupancy through 1st day of Patient Care.

  23. Coordination and understanding of cross-discipline scopes of work, sequencing and timelines is critical. Includes, but not limited to: Clinical operational units, Support Services (such as BioMed, EVS, Food Svcs., Pharmacy, Respiratory, Rehab, Clinical lab), Med Equipment, Furniture, Education/Training & Orientation, IT/LV, Regulatory/Licensing, Communication/Mktg., Volunteers, etc.

  24. Incorporating effective performance practices is expected: safety, infection control, temporary and permanent way-finding coordination.

  25. Keen assessment of gaps and overlaps in roles and responsibilities lies with this position.

  26. MAC processes and standards are developed and overseen by this position. Folds in national on/off-boarding, CaFM data management.

  27. Oversight of regional transition planning, resources and contracts is a key responsibility of this position.

  28. Development and management of the company’s Three-Year Strategic Space Plan based on business needs.

  29. Review of Sustainability and Green-related programs and initiatives as they related to space design and utilization.

  30. Oversight of standards, materials and equipment with sensitivity to operational non-obsolescence and maintainability. Facilities mgt., Property mgt. skills and understanding of processes are important to this role.

  31. Management of the Strategic Space Planning, Project and AWS budgets and reporting requirements.

  32. Develops, updates, implements and enforces all national space standards, policies & procedures

Minimum Qualifications:

  • Bachelor’s degree in Architecture or interior design required, architectural and/or real estate related industry designations preferred (AIA, BOMA, IFMA, Health care related, etc.). Masters in Architecture or MBA helpful

  • Minimum 10 years in strategic space planning & design with 5 years in healthcare related fields

  • Experience in space management for large portfolios, in excess of 10M square feet, geographically dispersed.

  • Strong knowledge of office workplace & healthcare design industry

  • Excellent verbal and written communication skills

  • High proficiency in Microsoft Office tools (including Visio and Project), AutoCAD and industry standard CAFM software

  • Strong background in data base and analytical software.

  • Ability to communicate verbally within the organization

  • Strong presentation skills.

  • Proven ability to analytically process data and determine conditions to improve performance.

  • The proven ability to develop new strategy/process and effectively lead and manage change.

  • Proven organization and project skills.

  • Strong negotiating and communication experience – proven ability to resolve conflicts.

Additional Information

  • Requisition ID: 2019-R0255019

  • Schedule: Full-time

  • Market: Catholic Health Initiatives - National Office

About Us

We are excited to share that CHI was named as one of America’s Best Employers 2019, by Forbes. Clickhereto learn more.

Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

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