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Telephonic Nurse Clinician RN - Accredo - Orlando, FL #7081617

Company: Express Scripts

Date: 12/03/2019

Category: Telecommunications Services

City: Orlando, FL

JOB SUMMARY


The primary purpose of this position is to provide telephonic education to patients and caregiver following the Clinical Protocols and working within the nursing scope of practice and guidelines.


ESSENTIAL FUNCTIONS


  • Perform clinical assessment, provide disease and drug specific education to the patient and/or caregiver. The clinician is responsible for documenting the assessment and any clinical intervention according to the clinical program guidelines working within their nursing scope of practice.
  • Collect clinical data as determined by the Clinical Programs and nursing scope of practice and guidelines.
  • Follow adverse event reporting protocol.
  • When clinically necessary, contact the patient’s treating physician to inform him/her of any previously unreported new disease state specific symptom(s), medication adherence issues and any other health related matters that were identified on the Clinical Assessment.
  • Conduct peer to peer quality documentation audits and provide feedback to management.
  • Assist the Clinical Department with new hire training and mentoring to ensure adherence to processes and procedures.
  • Assist the clinical leadership team with developing training documents and Care management coordination as required.
  • Responsible for good housekeeping techniques, adhering to quality and production standards with complying with all applicable company, state and federal safety and environmental programs and procedures. Other duties as assigned.

QUALIFICATIONS


  • BA/BS degree; Registered Nursing Program (RN) certification required
  • 2-5 years of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred.
  • License status: Unencumbered. Must have completed the NCLEX or state board exam. Obtain additional state RN Nurse Licensure as required.
  • Proficient in MS Office applications

ABOUT THE DEPARTMENT


Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services – including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these very high-touch roles, employees have a daily opportunity to make a positive impact on their patients’ lives.


ABOUT EXPRESS SCRIPTS


At Express Scripts, we dare to imagine a better health care system, and we’re driven to make it happen. Where some see obstacles, we see possibilities. We’re challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.


We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes – like no one else can. We believe health care can do more. We are Champions For BetterSM.


Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.


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