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Strategic Account Management Specialist - Philadelphia, PA #7103291

Company: AmeriHealth Caritas

Date: 12/09/2019

Category: Telecommunications Services

City: Philadelphia, PA

Strategic Account Management Specialist

Location: Philadelphia, PA

Telecommuter?: No

ID**: 18275

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at .


Reporting to the Director, Strategic Account Management, and working collaboratively with market and corporate business partners, the Strategic Account Management Specialist will:

  • Provide strategic communications support and counsel for corporate/market-level initiatives.

  • Lead cross-functional communications planning teams in support of enterprise-wide initiatives and projects that include, but are not limited to: NCQA-related activities, AOP goals, new-product implementations, member education and engagement campaigns, market research planning and other deliverables.

  • Serve as a project manager, leading and integrating the work efforts and deliverables of large multi-function project teams whose impact spans one or more regions, in collaboration with plan managers, Creative Services, Editorial Services, Digital Services, Internal Communications, Media Relations, Compliance and Legal.

  • Provide support to multiple projects with often aggressive, but achievable stakeholder deadlines.

  • Exercises significant judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives.

  • Serve as a back-up plan manager, managing, as needed, some day-to-day contact with the markets to ensure a high level of service is provided and to ensure that the plans’ needs are met.

  • Manage plan communications document library on SharePoint.

  • Manage ad-hoc and special communications projects as requested by leadership.

  • Develop reports, meeting minutes and carry out other administrative duties as assigned.


  • Bachelor’s Degree.

  • 3-5 years writing experience in a corporate or agency environment or in a similar communications field.

  • Excellent project management skills

  • Ability to develop well-written, clear and compelling copy quickly.

  • Excellent writing, researching, editing and proofreading skills.

  • General knowledge of contractual requirements

  • Creativity, accountability, discipline and integrity.

  • Ability to write clear, compelling content in various styles/formats to varying audiences

  • Has broad understanding of departmental functions, policies, procedures and practices

  • Strong problem solving, analytical and research skills.

  • Ability to perform under pressure in a fast-paced, deadline-driven environment is essential.

  • Ability to interact with all levels of the organization.

EOE Minorities/Females/Protected Veterans/Disabled

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