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Business Analyst - Salesforce - Schaumburg, IL #7249708

Company: Experian

Date: 01/24/2020

Category: Printing / Publishing

City: Schaumburg, IL

We are currently looking for a Salesforce Business Analyst to work in our Global CRM Team who is experienced at delivering innovative solutions across the suite of Salesforce Applications.

The Role:

The successful Business Analyst will work across various Salesforce projects, working with Business Stakeholders from different Business Units and geographical locations to understand and drive business initiatives.
As well as performing gap analysis and preparing documentation for agile Salesforce development projects, you will collaborate with Project Managers, Salesforce developers and the Salesforce Training and Communications Team to assist in the successful and timely delivery of key Salesforce projects.
You will also give guidance on on-going enhancements to Salesforce and serve as a Subject Matter Expert for the Sales Cloud and Service Cloud capabilities.

Could this role be for you?

We are looking for someone with a track record in building relationships across all levels of the organization and with diverse internal customer groups. You will have the ability to support, and if possible, lead major initiatives across a diverse, geographically dispersed, multicultural environment.

Experience of facilitating workshops to drive process improvements and business process analysis. You will have excellent communication skills utilizing presentations, verbal and written methods.

You need to be a creative problem solver that can work in a cross functional, global organization where flexibility and adaptability are key traits.

If you are a Salesforce certified administrator with a view to building on your Salesforce accreditation with knowledge of Salesforce Lightning and experience in a similar role or business experience around Sales and Service then this could be the role for you.

Knowledge of Sales Enablement tools like CPQ, Marketing Automation and Project and Change Management methodologies would be an advantage.

Why choose us?

Our colleagues’ health and well-being is a top priority for us, that’s why our reward, benefits and well being programs are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Who is Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done.

Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay.

Job: *Sales & Business Development

Organization: *Global

Title: Business Analyst - Salesforce

Location: Illinois-Schaumburg

Requisition ID: 20565

Other Locations: United States

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