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Senior Analyst, SkyMiles Growth - Atlanta, GA #7249735

Company: Delta Air Lines, Inc.

Date: 01/24/2020

Category: Telecommunications Services

City: Atlanta, GA

Senior Analyst, SkyMiles Growth


United States, Georgia, Atlanta


Customer Engagement & Loyalty


23-Jan-2020


Ref #: 840


LinkedIn Tag: #LI-TS1


How you'll help us Keep Climbing (overview & key responsibilities)


Delta is evolving their SkyMiles program to become the world's leading loyalty program by investing in innovative, creative ways to engage new and existing members. As a leader in the industry, SkyMiles currently delivers a rich suite of benefits and experiences for over 100 Million members worldwide and is core to Delta's thoughtful, reliable, and innovative brand promise. For the 3rd year in a row, U.S. News and World Report named SkyMiles a Best Travel Reward program. To keep SkyMiles a leading differentiator, new positions are being created to drive excitement and elevating a connection with our members through creative, forward thinking ideas. This role is committed to the success of delivering those ideas and initiatives. To be successful in this, we are seeking a strong creative marketing and critical leader that's focused on driving results. They will be responsible for supporting the efforts of delivering a compelling strategy and development growth plan for SkyMiles driving greater life-time value and must lead with the following characteristics: Business-minded, change-striving, resilient spirit Is disruptive by thinking big and dreaming big without boundaries Embraces challenges and drives toward solutions with speed to market Comfortable and confident expressing candor to any audience, has executive presence Accepts trade-offs and can balance the risks with rewards Passionately committed to the success of the project


What you need to succeed (minimum qualifications)


  • Possess effective skills in marketing and communication, strategic thinking


  • Top-tier marketing skills with brand, loyalty or direct business-to-customer experience


  • Strong influence with the ability to build relationships and partner trust with ease


  • Proven ability developing business strategy, articulating the tactics to achieve it and then delivering


  • Be an advocate and have a passion for loyalty members


  • Comfortable with large amounts of data and possess strong analytical skills to tease out findings Strong written and oral communications, good communicator with a clear vision Strong presence and understanding of a large complex business environment


  • 3-5 years in Marketing Strategy, Design, Development or similar

What will give you a competitive edge (preferred qualifications)


  • MBA preferred

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here


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