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Senior Consumer Response Audit Analyst - Washington, DC #7495553

Company: US Government Other Agencies and Independent Organizations

Date: 06/30/2020

City: Washington, DC

Employment type: Full-time

  • Duties




This position is located in the Consumer Financial Protection Bureau Office of Consumer Response. Consumer Response hears directly from consumers about the challenges they face in the marketplace and empowers consumers to take more control over their financial lives by answering questions, handling complaints, and sharing data.

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As a Senior Consumer Response Audit Analyst, you will:

  • Manage projects and conduct audit evaluations to identify trends or gaps affecting the quality of processes.
  • Independently develop, draft and present recommendations to management, based upon assessment of the evaluations or other relevant data, that promote compliance, efficiency, effectiveness and risk management in the administration of programs and operations.
  • Manage projects and conduct audit testing within Consumer Response to assess potential operational risk, effectiveness/efficiency of controls, and compliance with established policies and procedures.
  • Act as project manager or assist with project management leading internal and external audit coordination.
  • Lead collection and analysis of relevant data using statistical and analytical methods; and use testing results and analyses to draft and make recommendations to management for improving compliance, effectiveness, efficiency, and accountability.

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0301 Miscellaneous Administration And Program

  • Requirements



Conditions of Employment

  • Please refer to "Conditions of Employment."
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or U.S National
  • Public Trust background investigation will be required

The experience may have been gained in either the public or private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week on your résumé.

This opportunity is also open to Status eligibles under Announcement 20-CFPB-324-MP. Please refer to that announcement for details on open period, eligibility, and how to apply.


You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized Experience: For the CN-53 level: you must have one year of specialized experience at or equivalent to the CN-52 level in the Federal service (For qualification purposes, the CN-52 level is broadly equivalent to the GS-12 level). For this position, specialized experience is defined as:

  • A professional knowledge of theory, principles, concepts, and practices of auditing; AND
  • Experience creating, executing, and implementing a risk based audit plan focused on key operational activities within a regulated entity; AND
  • A professional knowledge of qualitative and quantitative methods (such as statistical analysis, random sampling techniques, etc.) to evaluate compliance with applicable laws and regulations, the adequacy of internal controls, and the operational efficiency and effectiveness of systems and activities, including complex data management systems; AND
  • Experience conducting operational audits, trend analysis, risk and control assessments; experience evaluating business processes to identify risks and areas of non-compliance/testing deficiencies, provide recommendations for corrective action, and monitor implementation of corrective action plans; AND
  • Experience planning and coordinating responses to oversight authorities and responding to audit requests; experience working effectively with internal and external stakeholders; providing guidance to staff and managers to support continuous improvement efforts; AND
  • In relation to audits: performing briefings and presents audit results to management, communicating audit findings, recommending courses of actions, implementing audit recommendations and developing written products such as draft or final reports and memoranda.


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