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Inside Sales Development Representative - Chico, CA #7496415

Company: Social High Rise

Date: 06/30/2020

City: Chico, CA

Employment type: Full-time

Company Description

What We Do at Social High Rise

We are the eyes, ears, and voice of restaurants, online, through social media. When we partner with a restaurant owner or manager, we take the social media piece off of their plate so they don’t have to worry about it. Here’s what we do:

  • develop authentic content and post to a variety of social media platforms each week.
  • reach out to customers on review sites by crafting and sending genuine responses to individuals who write positive and challenging reviews.
  • engage with customers by sharing the photos they took in-house and responding to customer questions and comments posting online.

Core Values at Social High Rise

At Social High Rise, we hustle as a team, take ownership of our work, and show gratitude often. We strive to remain optimistic, humble, and resourceful with all things. We act thoughtfully and responsibly, with each other, our clients, and our community.

Other Stuff

Our headquarters is located at the heart of downtown Chico, in beautiful Northern California. We're walking distance from the best farmers markets, shops, restaurants, Bidwell Park (one of the largest city parks in California), and California State University, Chico. We’re biking distance from just about anywhere in town and our office is literally in an old “grand ballroom” on the 3rd floor of a 100-year-old building. It features 20-foot gold ceilings, huge windows, and tons of natural light. The roof used to leak, but that's fixed now. Win. 

We gather for "team time" each week to review company milestones, recognize team accomplishments, and shamelessly share our blunders. Sometimes we even have cupcakes. 

Perks: free pizza from the best pizza joint in town, snacks, friendship, and wisdom. Plus, we have a punching bag, a beautifully customized corn hole set made by one of our dad's, and central heating and A/C that functions properly most of the time. Also, we listen to music. 

Job Description

Our Inside Sales Development Reps are part of our sales team and provide support to our Sales Executives to acquire new clients for Social High Rise. Reps are trained to understand social media philosophy, as it relates to restaurants and small businesses. Reps also go through rigorous sales training to learn to qualify leads, overcome objections, close, and build and maintain a strong sales pipeline over the phone and through email.


    • Make an average of 8+ phone calls per hour
    • Send appointment reminder emails to qualified leads
    • Send lead-nurturing email campaigns to prospects
    • Learn and practice how to overcome objections, closing techniques, and persuasive sales psychology
    • Bring an attitude of hustle every day
    • Rigorously track sales activity
    • Analyze personal performance to find ways to improve
    • A bunch of other stuff that might come up, because after all, we're a startup, and things don't always follow a plan.


    • Qualify 20 leads per month
    • Schedule solid appointments with qualified prospects to speak with a Sales Executive
    • Inside Sales Development Reps are paid a base wage plus variable compensation based on qualified leads generated and leads closed


    *Must be able to work at our office headquarters in Chico, CA*

    Do you have these skills/qualities? If so, apply! Tell us why you're the best fit for the position!

    • A passion for social media
    • Fearless, self-motivated, hungry, ambitious, competitive and winning attitude
    • Empathy
    • Resourcefulness 
    • Rigorous work ethic
    • The ability to think creatively and critically
    • A high degree of common sense
    • The ability to work independently with minimal instruction 
    • Resilient to failure
    • Smart, intuitive, and consultative approach to solving problems
    • Insatiable desire to learn and improve skills
    • Taken courses in Marketing, Sales, and/or Business a plus

    Additional Information

    To apply for the Inside Sales Development Representative position at Social High Rise, you MUST submit the following through our online application job post:

    • Cover Letter & Resume (attach them together as one PDF document) 
    • Responses to our application questions

    *Note: We love meeting people in person, but due to the nature of our business and our office location, it's a challenge for us to accommodate visitors who drop-in without making an appointment first. So, please submit your application package online, and if we like what we read, we will contact you to set up an interview. 

    All information will be kept confidential according to EEO guidelines.

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