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IT Clinical Applications Analyst - Remote Ernest Health - Albuquerque, NM #7543876

Company: Vibra Healthcare Inc.

Date: 07/31/2020

City: Albuquerque, NM

Employment type: Full-time

Vibra Healthcare/Ernest Health is seeking a Full Time IT Clinical Applications Analyst to join our team!



  • This is a remote-based position*

The Clinical Applications Analyst is responsible for supporting and maintaining the electronic heath records systems across many hospitals. This includes but is not limited to, the following:



  • Supporting hospital staff and other end users with application support and assess facility/departmental needs and objectives.
  • Review application updates/changes, preparing test data, perform and document testing, create documentation based on updates/changes, and schedule end user training.
  • Working with hospital staff, IT team and vendors to troubleshoot technical and functional issues to resolution.
  • Develop, design, and deliver training materials to our users to include both online and classroom-based training, participate in EHR go-live activities and participate in 24/7 on-call rotation, and other duties as assigned.

Essential Job Functions:



  • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership


  • Ongoing maintenance and configuration of EHR, test, production and alpha sites.


  • Making EHR requests/changes based on the Clinical Team approvals.


  • Responsible for testing Application updates/enhancements, documenting test results and coordinating rollout schedules.


  • Ensure system changes follow change management procedures and protocols, create and maintain appropriate application documentation.


  • Primary vendor contact for issues


  • Problem solving day-to-day issues that arise in a proactive and timely manner.


  • Assess and escalate user-reported problem in a timely manner; decide which issues need to be elevated to EHR management and/or IT support.


  • Create/maintain training guides based on new information and/or best practices.


  • Coordinates hospital clinical application reporting requests and assists with defining report requirements and validates reporting results.


  • Travel to rollout sites for training and go live support.


  • May serve as project leader for hospital implementations of HER.


  • Participates in 24/7 on call rotation.


  • Participate in special projects as needed and performs other duties as assigned.

Education and Experience:



  • Bachelor's Degree in an IT, Business, or Healthcare-related field; or Bachelor's Degree in Nursing.

Knowledge/Skills/Requirements:



  • Experience implementing, maintaining, configuring, and supporting an electronic health records system (Cantata Health EHR highly desired).


  • Experience training end users on the use of an electronic health records application using best-practices.


  • Experience developing training materials to include written documentation, classroom-based presentations.


  • Experience with inpatient/outpatient hospital practices.


  • Expert computer and clinical systems proficiency.


  • Excellent written and oral communication skills, including instructional and presentation skills.


  • Highly self-motivated and directed.


  • Ability to effectively prioritize and execute tasks in a high-pressure environment.


  • Experience demonstrating excellent customer service skills.


  • Experience working in a team-oriented, collaborative environment.


  • Knowledge of information technology structures.


  • Understanding of clinical processes.


  • Ability to demonstrate strong problem solving, critical thinking, and analytic skills.


  • Ability to solve technical and non-technical problems.


  • Strong project management skills.

Our recruitment team wants to get to know you. Share your passion!


Please complete our online application and submit your resume for immediate consideration.


Thank you for taking the time to consider a career opportunity with our company.




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