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Associate Director, CRED, Continuing Education Content - Boston, MA #7544263

Company: Financial Industry Regulatory Authority, Inc.

Date: 07/31/2020

City: Boston, MA

Employment type: Full-time

The Associate Director, Continuing Education Content will manage a team of learning professionals who develop content for delivery of the securities industry Continuing Education (CE) program and work with industry and other SRO representatives to ensure development of CE program content. The incumbent will implement policies and procedures related to the development of CE content and assessment activities and ensure adherence to those policies and procedures; independently manage the CE content team in their development of content and assessment activities for use in the securities industry Continuing Education (CE) program and FINRA CE programs; ensure accuracy of CE content, validity of CE assessment activities and implementation of appropriate instructional design methods for CE programs; and develop and implement new CE programs.


Essential Job Functions:



  • Oversee CE content managers in the process of maintaining and/or increasing the quality of CE programs through the creation of new content and assessment activities. Includes, but is not limited to, ensuring appropriate and effective: assessment of needs for each CE program, analysis of CE assessment statistics, leveraging of subject matter expert resources, utilization of instructional design methods, facilitation of content committee meetings in reviewing new and current CE content and assessment activities, and coordination and collaboration with various teams including instructional design, editorial, measurement services and operations teams.
  • Manage a team of content development managers responsible for creating and maintaining education and training content for the securities industry continuing education program, FINRA's e-learning catalog and client programs.
  • Responsible for performance management, compensation planning, and training.
  • Coordinate work assignment of staff.
  • Maintain a fully staffed, productive, and satisfied team.
  • Ensure the CE content and assessment activities are valid for industry continuing education purposes.
  • Monitor regulatory developments and evaluate the effect of rule changes, SEC mandates and new securities products on the continuing education programs and, work to implement required changes to existing continuing education content.
  • Proactively identify industry trends and changes and ensure resources are deployed effectively to maintain and develop content, and escalate issues to management when necessary. Develop and implement new CE programs.
  • Collaborate with external and internal stakeholders, including the Office of General Counsel, to ensure content is accurate.
  • Engage/interact with CE Council on content-focused discussions/activities. Manage the content development team's interactions with CE Council.
  • Periodically conduct review of the CE learning plans and associated content to ensure appropriate curation of learning modules across CE programs. Ensure that appropriate CE learning plans and topic information are timely communicated on FINRA's website.
  • As needed, address requests for information about the CE programs when received through appropriate channels.

Other Responsibilities:



  • Coordinate special projects including future enhancements or changes relating to the CE programs.
  • Coordinate and work with internal and external stakeholders in order to support CE business needs.

Education/Experience Requirements:



  • Bachelor's degree and a minimum of seven (7) years securities industry experience or the equivalent combination of education and experience.
  • Five (5) years of work experience and/or education in developing training and educational content for adult learners.
  • Thorough knowledge of the securities industry, governing rules, and industry practices, including industry compliance efforts.
  • Experience with operating and managing computerized training.
  • In-depth knowledge of continuing education program development and program evaluation.
  • Experience leading projects that involve multiple stakeholders.
  • Experience with the use of different authoring tools is desirable.
  • Legal and/or regulatory analysis background is highly desirable.
  • Strong interpersonal and communication skills and an ability to write clearly and effectively.
  • Strong organizational skills with the ability to deal effectively with people, resolve issues, make decisions, facilitate and support change, and deal with adversarial people or situations.
  • Ability to work under tight timelines across organizational boundaries.
  • Must be proficient with all standard office software.

Working Conditions:



  • Standard office environment.
  • Travel as necessary (normally less than 20%).

To be considered for this position, please submit an application.


The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.


Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.


FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.


In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.


Important Information


FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.


You can read more about these restrictions here.


As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.


Search Firm Representatives


Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.


FINRA is an Equal Opportunity and Affirmative Action Employer


All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.


FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.


FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.


©2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.




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