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Patient Safety Assistant (Sitter) - 36 hrs/wk Afternoons - Wyandotte - Wyandotte, MI #7617860

Company: Henry Ford Hospital

Date: 09/17/2020

City: Wyandotte, MI

Employment type: Full-time


The Patient Safety Assistant (PSA) will provide a safe environment for the patient under the direction of the Registered Nurse. Tasks include patient observation, assisting with feeding, bathing, toileting, ambulating, engaging in activities that the patient enjoys i.e. reading, playing cards, etc., and companionship. The PSA will maintain a commitment to the philosophy, mission, and values of the Henry Ford Health System (HFHS).


  • Receives report from the registered nurse as well as the previous sitter assigned to the patient. The patient will be visually observed at all times, including accompanying the patient to the bathroom and remaining with the patient when visitors are present. The PSA will notify (via call system) the RN when family/visitors arrive.

  • Provides constant observation of the patient and timely notification to the RN of patient behavior that may lead to unintended elopement, fall, or harm to themselves or others. Immediately reports to the RN any changes(s) in physical condition from initial report.

  • Must remain with the patient during the entire shift until scheduled relief arrives.

  • Accompanies patient off floor for scheduled appointments, tests, and procedures only.

  • Communicates effectively and appropriately with patients, families, nursing staff, physicians, etc.

  • Responds and reacts to emergent situations in a calm and controlled manner in accordance with hospital policy and procedure.

  • Assists the patient with contacting hospital staff, television channel selections, letter writing, and using telephone.

  • Maintains core customer service skills and communication when challenged by agitated, delusional, or confused patients.

  • Provide companionship to the patient and participate in activities such as reading to the patient, conversing, and playing cards.

  • Responsible for observation, setting up of tray for meals and assisting patient with eating as directed by the patient's assigned RN. The PSA will assist unit staff with bathing and toileting. The PSA will assist patient with ambulating and positioning as directed by the patient's assigned RN.

  • The PSA will report any observations related to the patient's condition to the responsible RN via the call light system while remaining with the patient.

  • PSAs may be assigned to observe/attend to more than one patient in the same room/area. This determination will be made by the Nurse Leadership and will be based on the patient's condition.

  • Submit necessary documentation (i.e. PSA report sheets, room checks, etc.) to designated location/person, after signature by the responsible RN per business unit process.

  • SUICIDE PRECAUTIONS ONLY— The PSA will assist the registered nurse in keeping the patient's room free of objects that could potentially be harmful. Sharp objects such as razors, scissors, knives, glass bottles and mirrors are to be removed. Patient care items with potential for harm must be removed and the RN notified. The PSA must keep in constant eye contact with the patient.

  • PSAs are not to engage in any personal activities such as homework. Use of personal cellular phones, iPods, or other electronic equipment is prohibited. Use of ear buds is prohibited. PSAs may engage in light reading when the patient is sleeping.


High school diploma or G.E.D. equivalent.


Successful completion of BLS Heartsaver during orientation.

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