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Youth Care Counselor - Neighborhood - Portland, OR #7635538

Company: Boys & Girls Aid

Date: 09/27/2020

City: Portland, OR

Employment type: Full-time

All cultures, races, disabilities, religions, sexual orientations, and gender identities are welcome at Boys & Girls Aid.


The Neighborhood Youth Care Counselor supervises youth to maintain their safety, security, and well-being at all times according to program policies and procedures on scheduled shifts according to program need.


  • Drives own car or agency vehicle to various locations as a regular part of performed work
  • Provides role-modeling behavior, facilitates appropriate communications, models and develops suitable problem solving and conflict resolution skills for youth, and supervises and monitors the whereabouts of youth; assures youth adhere to specified standards of conduct with appropriate youth interactions and intercedes when needed
  • Maintains accurate documentation, records, and files in accordance with quality assurance standards; documents daily activities and services provided
  • Provides individual and group skill building activities to youth as assigned or when needed
  • Plans and supervises recreational activities for youth, both onsite and in the community
  • Documents incidents, run reports, and other emergency situations, and immediately notifies Case Manager and/or Supervisor
  • Provides timely and accurate distribution and documentation of prescription medications to youth
  • Maintains efficient scheduling and transportation of youth to medical, dental, and other necessary appointments, including pre-scheduling vehicles by way of usage logs
  • Plans and follows through on details to meet the interests of youth and program staff; utilizes Collaborate Problem Solving (CPS) and keeps consistency with program and/or Agency rules, routines, and policies
  • Demonstrates clear and respectful communication with other staff, youth, family members, foster parents, and outside community partners
  • Provides appropriate supervision of groups of youths, as determined by ratio standards, before and after school, and at other times when the youth are not in school
  • Works with counselors and foster parents to provide additional assistance and support services to youth, counselors, and foster parents as requested, including providing general errands when needed
  • Coordinates and provides transportation of youth to and from school or other appointments
  • Prepares youth for court hearings and attend court as needed with youth
  • Develops daily activities with youth based on age, capability and interest
  • Participates in provided training, support and communication with other program employees; participates in trainings as required
  • Performs additional duties as assigned by the Program Coordinator


Must be able to provide appropriate services and interact appropriately with people from diverse socio-economic, racial, ethnic, and other cultural groups, considering their needs and impact of the interaction.

  • Job Knowledge: Bachelor's or Associate degree OR two (2) years of experience in a social service, mental health, or care giving setting which may have resulted from work, internships or volunteering, OR related experience where skills necessary to perform the job is demonstrated, OR any combination of education and experience with children, youth, young adults or the special needs population, equivalent to two (2) years of experience. Level 4
  • Supervising: No supervisory or lead responsibilities. Level 1
  • Decision Making: General supervision and a set of broadly understood position expectations. Decision making with limited discretion, latitude, or negotiation. Assistance or resources are readily available. Level 3
  • Interpersonal Skills/Interactions: Occasionally interacts with individuals other than company employees. Interactions are both one-on-one and in group settings, with own work group or other departments. Communications are routine and non-routine in nature and require discussion. Communication and interpersonal skills are important and refined. May have substantial, but limited contact with the public.Level 2
  • Impact: Minimal influence on operations, revenue, expense, and budget. Regular Customer contacts. Responsible for the use of assets in own work area and sometimes beyond own work area. Ability to influence treatment outcomes as a role model and to influence treatment outcomes of assigned clients. Influences agency image. Level 2

REQUIREMENTS AND PREFERENCES (including Licenses and/or Certifications)


  • Must possess a valid driver's license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check.
  • Must meet the driving requirements under the Agency Safe Driving Policy and maintain a good driving record that is eligible for coverage by the agency's current insurance provider
  • Requires the use of a personal vehicle for transporting clients
  • Must successfully pass the Department of Human Services (DHS) criminal background check and, if applicable, fingerprinting
  • Must be able to pass the pre-employment reference checks
  • Must be able to provide official grade transcripts, including the education level, from all educational institutions mentioned in the education section of the employment application
  • Must be able to provide a copy of own social security card for W-4 documentation
  • Must be able to provide applicable documentation for I-9 in order to establish identity and authorization to work in the U.S.
  • Must maintain First Aid and CPR certifications


  • Ability to provide trauma-informed care
  • Ability to utilize Collaborative Problem Solving (CPS)
  • Ability to maintain high levels of confidentiality throughout employment in position
  • Demonstrated good verbal and written communications skills, including ability to understand and follow verbal and written instructions
  • Engages with all internal and external customers with tact and empathy
  • Ability to handle difficult people or situations in a courteous manner
  • Ability to prioritize multiple tasks with competing timelines for multiple stakeholders
  • Technology literate, including ability to use computers, operating and networked systems, Microsoft Office Suite (Word, Excel, Outlook, SharePoint), etc.
  • Ability to drive a 12-passenger van
  • Sufficient manual dexterity and physical ability to perform assigned tasks


  • Regular and reliable attendance is required to successfully perform the essential functions of the job, which may include working nights, weekends, and holidays
  • May work outside or transport clients under a variety of conditions. Will need to drive clients in own car or agency van or vehicle. May transport up five (5) youth unaided
  • Stands, walks, bends, stoops, and sits in front of a computer screen on a consistent basis; must be able to keyboard and use wrists and hands
  • May lift or carry up 30 lbs. on an occasional basis
  • Will work with youth that are involved with the juvenile justice system, either pre-adjudicated or adjudicated; may encounter highly anxious/agitated youth and their families; interactions with youth are unpredictable and carry some personal risks while performing assigned work
  • Employee is required to be able to walk up and down stairs in order to perform duties
  • May work alone on some shifts
  • May work outside in various weather conditions
  • Noise level in the work environment is moderate to loud

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.

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