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Account Operations Manager - Atlanta, GA #7667820

Company: Crane Worldwide Logistics

Date: 10/18/2020

City: Atlanta, GA

Employment type: Full-time

GENERAL DESCRIPTION


Accountable for leading, directing and managing operations for a specific client account to ensure consistent high level service quality and satisfaction, profitable cost efficient operations, and compliance with company policies and procedures and other regulatory guidelines. Reviews operating budgets for revenues and expenses and monitors compliance to contracts.


ESSENTIAL JOB FUNCTIONS



  • Lead, direct and manage operations for account to ensure that the operations staff executes service agreements at, or above the 's standards.
  • Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters with the .
  • Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
  • Manage revenue and expenses to budget constraints.
  • Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
  • Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
  • Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


PHYSICAL REQUIREMENTS



  • Attendance and presence on worksite are necessary requirements of this position
  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Walking within the warehouse and inspecting freight

OTHER SKILLS/ABILITIES



  • Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications

EDUCATION AND EXPERIENCE



  • High school diploma or GED Required, Bachelor's degree preferred
  • Minimum seven years related experience required
  • Minimum six years industry experience required
  • Minimum five years supervisory experience required

Disclaimer:


The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


We maintain a drug-free workplace and perform pre-employment substance abuse testing.


This position requires the final candidate to successfully pass an E-Verify Check.


More Information: http://www.dhs.gov/e-verify


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