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Patient Services Representative - FT - Brookings, SD #7724994

Company: Brookings Health System

Date: 11/22/2020

City: Brookings, SD

Employment type: Full-time

This position is responsible for registering patients for procedures in a timely and courteous manner. Demonstrates an ability to use good judgment for maintaining confidentiality, and solving problems. Discharges patients, receives payment on accounts and answers customer questions. Initiating the Brookings Health System experience in an accurate, professional, compassionate manner to support a successful patient experience.


  • High school graduate or GED required, must be at least 18 years of age to apply.
  • Knowledge of proper customer service and previous health care experience is beneficial.
  • Excellent communication skills (phone, written and in-person), organizational, and computer skills are required.
  • The ability to maintain patient confidentiality and professionalism is required.
  • Previous Meditech Expanse experience beneficial
  • Must be able to multitask, pay attention to detail, and be responsive to patient registration inquiries.
  • The applicant must have the ability to make accurate and independent decisions based upon information available to them.
  • The applicant must be able to collaborate well with team members in providing exceptional service.
  • The ability to be bilingual in English/Spanish is beneficial but not required.


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