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Producer Advocate - Oklahoma City, OK #7793087

Company: HCSC

Date: 01/12/2021

City: Oklahoma City, OK

Employment type: Full-time

Job ID: LEO-1040291


Description:


BASIC FUNCTION:


Under supervision, this position is responsible for working on the phone all day in a call center to respond to telephone and written inquiries in a prompt, accurate and objective manner; conducting research on inquiries; and coordinating or handling resolution of issues. Spend approximately 90 of the scheduled time on the phone according to business needs.


JOB REQUIREMENTS:



  • High school diploma OR GED.
  • 1 year customer service experience.
  • Experience evaluating customer situations, making decisions, and responding quickly to questions.
  • Data entry and/or typing experience.
  • Interpersonal, verbal and written communication skills and independent decision making skills.
  • Analytical and organizational skills.
  • Ability to spend approximately 90 of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

PREFERRED JOB REQUIREMENTS:



  • 6 months data entry experience in an office environment.
  • Experience in accounting and/or contract management.
  • CA

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Requirements:


Expertise Claims & Customer Service Job Type Full-Time Regular Location OK - Oklahoma City


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