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Pharmacist (Clinical Pharmacist) - Omaha, NE #7834468

Company: Department of Veterans Affairs

Date: 02/22/2021

City: Omaha, NE

Employment type: Full-time

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  • Duties




Serve as a Clinical Pharmacist in the VISN Clinical Contact Center (CCC) as part of an interprofessional healthcare team. Provide optimal clinical and pharmaceutical care activities in the VISN CCC in accordance with the department's mission, vision, and goals. The primary responsibility is the utilization of evidence- based pharmaceutical care services through direct interactions with patients and providers as well as the safe provision of pharmaceuticals and medication information.

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Duties include but are not limited to:

  • Receives and handles escalated telephone calls from and responds to veterans, their family members and/or legal representatives regarding a broad range of topics, including: appropriate use of medications and medical devices, basic billing inquiries, clinical questions, medication refills/renewals, drug-drug interactions, adverse effects, food-drug interactions, product availability, and pharmacy policies as appropriate.
  • Monitors provider's orders for appropriateness of therapy and reports drug errors, adverse drug reactions, allergies, incompatibilities, side effects and patient compliance issues and appropriately interacts with the ordering provider or attending as needed.
  • Actively reviews patient medication regimens for cost effective drug selection, dosing, contraindications, therapeutic duplication, appropriate route and method of administration, drug interactions, and therapeutic outcomes as required. Provides findings and responses to drug information requests to prescribers in a timely manner and provides appropriate alternatives to current treatment plans as needed.
  • Utilizes patient care information systems such as VistA and CPRS to obtain critical patient data elements and to document clinical interventions and other pertinent patient care issues in a timely and professional manner.
  • Manages recalls and medication shortage situations by substituting alternate dosage strengths or products per facility policy.
  • Enters supply orders appropriate for patient care per VISN CCC policy.
  • Manages various actions, as appropriate, for medication orders to include flagging prescriptions, managing view alerts, using the "hold" function, and generating unsigned discontinued orders using the "service reject" function.
  • Reviews prescription renewal verification requests and takes appropriate action to extend refills until the next scheduled appointment under the provider's name per VISN CCC policy.
  • Obtains medication histories from patients and summarizes significant findings in the medical record and/or to the provider as appropriate.
  • Performs medication reconciliation at all transitions of care, including updating the medication profile to reflect an accurate, active list of VA and non- VA medications.
  • Applies knowledge of normal laboratory values in the evaluation of patient care and recognizes significant abnormalities.
  • Reviews and evaluates requests for non-formulary and restricted drugs for appropriateness and compliance with established criteria where applicable.

Work Schedule: Monday through Friday; 7:30 am to 4:00pm

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0660 Pharmacist

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  • Pharmacists

  • Requirements



Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process


Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College of School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. OR (2) Graduates of foreign pharmacy degree programs meet the education requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based test (TOEFL iBT).
  • Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rice), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/place in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.
  • English Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C 7402(d), and 7407(d).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision. All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

(1) Employees grandfathered into the GS-660 occupational series may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.

(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration, that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

(3) If a licensed pharmacist who was retained under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

Preferred Experience: Outpatient Pharmacist Experience

Grade Determinations:

GS-12: Applicants must meet one of the following requirements:

1) 1 year of experience equivalent to the next lower grade level, or

2) completion of an ACPE-accredited Pharm.D. program, and must demonstrate the following knowledge, skills, and abilities:

a) Knowledge of professional pharmacy practice.

b) Ability to communicate orally and in writing to both patients and health care staff.

c) Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security.

d) Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters.

References: VA Handbook 5005, Part II, Appendix G15, Licensed Pharmacist Qualification Standard, dated June 7, 2012.

The full performance level of this vacancy is GS-12.

Physical Requirements: This position requires some light lifting and carrying (under 15 pounds). Reaching above shoulder, standing (up to 8 hours), Near vision and hearing (aid permitted).


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:

. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

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